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‘Digital’ isn’t just about technology – it’s about what technology can enable. It involves new ways of solving problems, creating unique experiences and accelerating business performance.

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Digital Pulse Infographic can your technology be trusted?
Infographic

Infographic: Can your technology be trusted?

11 Oct 2019 2 minutes

Data breaches. Privacy issues. Fake news. Customers and employees don’t always trust the tech they depend on. Here are six ways companies can alleviate concerns and deliver responsible technology.

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How IT simplification can improve business growth
Article

The simple life: Reducing IT complexity for business growth

Andrew Sewell Chanchal Puthussery 10 Oct 2019 7 minutes

Cutting out the clutter when it comes to legacy tech is essential to minimise risk and enable technology to meet organisational needs. Done strategically, IT simplification will lead to a business that can nimbly navigate opportunities for innovation and growth while reducing costs and boosting productivity.

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Five ways governments can humanise their technology
Article

Five ways government services can humanise their technology

Many governments are turning to digital solutions to improve service delivery. But this can be daunting for their most vulnerable clients. It requires a human approach, backed by data and analytics.

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Rethinking best practices in digital transformation strategies
Article

Out with experience, in with imagination: Why best practice is dead

Tom Puthiyamadam 08 Oct 2019 7 minutes

Consultants and leaders alike have relied on best practices to help guide businesses through change. But with technology rapidly evolving, they need to rethink their expertise, and turn to a tailored approach to digital transformation.

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Why successful innovation begins and ends with customers
Article

Why successful innovation begins and ends with customers

Vicki Huff Eckert 02 Oct 2019 8 minutes

Too many organisations take a ‘science fair’ mentality to innovation, without much thought to how they will be received in the real world. Getting customers involved in the outset is critical to their commercial success, PwC’s Vicki Huff Eckert says.

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Me, myself and I: The rise of mass personalisation
Article

Me, myself and I: The rise of mass personalisation

Amy Gibbs Phil Bolton 01 Oct 2019 9 minutes

The trend towards personalisation is only set to continue as technology gets more sophisticated and customers face increasingly complex customer experiences. Appealing to the individual will be critical for brands to get right.

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Making technology deals in a new business landscape
Article

Making technology deals in a new business landscape

Marc Suidan 26 Sep 2019 5 minutes

The increasing sophistication of technology is changing the way markets work and the nature of competition. To continue to grow revenue, businesses need to rethink their approach to tech deals.

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healthcare future wp
Article

A proactive approach to building the healthcare workforce of the future

Dr Ben Hamer Caitlin Guilfoyle 25 Sep 2019 8 minutes

The healthcare industry is undergoing rapid change, enabled by technological advances such as AI. The workforce is at the heart of this transformation, and preparing them to thrive will require a bold strategy

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AI sports technology
Article

Will technology change the face of sport forever?

Technology is transforming the world of sports for players, clubs and fans alike. While teams are rapidly adopting tech in pursuit of a competitive edge, they must keep one key element at the heart of their efforts.

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