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‘Digital’ isn’t just about technology – it’s about what technology can enable. It involves new ways of solving problems, creating unique experiences and accelerating business performance.
Latest from @PwCAUdigital
The time is right for virtual health with patients, providers and clinicians on board. For true success, its design will need to put experience first. https://t.co/9piSZzUOrs #telemedicine #healthcare
Latest News
The little customer service failures that add up to big trouble
Businesses dread a big customer service failure. But it turns out, they may be overlooking the smaller ones that can have even bigger consequences.
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Designing the virtual health experience
With the right design, virtual healthcare will enable clinicians and empower patients. The trick will be in ensuring that for everyone, experience comes first.
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Infographic: The impact of COVID-19 on citizen trust
Trust in government went up for many Australians during the COVID-19 pandemic. Here are some of the highlights from our recent citizen survey.
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Rewriting the future of work with hybrid workplaces
Almost three quarters of Australian workers actively want to work across multiple places and spaces instead of returning to the office full-time. Technology will help businesses address the challenge.
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Infographic: PwC’s Global CEO Survey – five focus areas for CEOs
We surveyed Australian CEOs and found that confidence is up when it comes to future prospects, but there are five areas where leaders will need to meet challenges head on.
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Five trends shaping the future of consumer markets
Fundamental shifts that were already occurring in consumer markets accelerated with the onset of the COVID-19 pandemic. A new report highlights five global macro trends transforming the industry.
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Removing risk and conquering compliance with GRC software
For large organisations, understanding how risk, governance and compliance are managed across the business can be difficult and the cost of not knowing high, with customers, jobs and brand on the line.
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Three no-regrets moves for a flourishing financial services sector
The financial services industry faces a skills gap that could impede its ability to keep up with rapid change. Here are three ways businesses can tackle the problem.
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PwC’s 24th Annual Global CEO Survey: CEOs face tech troubles and consumer change
Australian CEOs are pretty optimistic about growth and opportunities in 2021. When it comes to cyber and misinformation, however, their sentiments are a little less buoyant.
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