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ArticleA failing grade: The higher education experience deficit
Good customer experience leads to increased loyalty, consumers who will pay more and positive shared stories. It’s time that higher education started thinking of their students as customers to reap the benefits.
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ArticleDispelling myths about blockchain
The rapid growth in the adoption of blockchain has brought with it debate around its legitimacy, security and cost. Here we set the record straight on some common misconceptions about the revolutionary innovation.
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ArticleWill the Internet of Things transform your industry?
Connecting devices to the net creates opportunities for consumers and business alike. PwC’s Nick Spooner looks at how three industries are currently transforming customer and employee connections with the Internet of Things.
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ArticleIntelligent Digital: Three letters for transformational success
The story begins with PwC Australia deciding to go digital, encountering a bumpy road, but ending happily ever after. How did we do digital intelligently? With a BXT approach.
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ReportReport: Experience is everything
Is it technology or humans that helps you win at retail? According to customers, it’s both, but they have specific parts to play when it comes to creating a great customer experience.
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ArticleFailure to launch: Five common transformation problems
Everyone knows that they need to get with the digital program, but that doesn’t mean it’s easy. PwC’s Berry Driessen reveals the top five problems businesses face when attempting a digital transformation.
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Welcome to Digital Pulse
‘Digital’ isn’t just about technology – it’s about what technology can enable. It involves new ways of solving problems, creating unique experiences and accelerating business performance.
Latest News
Intelligent Digital: The upside of cyber attack readiness
Everyone is sick of hearing about cyber attacks. How many there are, how bad they are, how prepared business needs to be. Here’s the positive side of cyber prep that you won’t read in the headlines.
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How asteroid prospecting could advance Space 2.0
For space exploration to truly advance the human race, the mining of celestial bodies must unlock the limitless resources beyond Earth. With its satellite and research capabilities, Australia is in a strong position to help push the industry forward.
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Why the lucky country must become a digital one
Far from being just another business buzzword, the digital economy is transforming the way business and society interact. It promises much needed fuel for Australia’s future prosperity, but will the country be ready in time?
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Reimagining the search for digital talent
New Zealand businesses are nervous about attracting the right digital talent. But they should first focus on getting their house in order, and identifying their customer needs, and the skills they already have, PwC’s Andrew Jamieson says.
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Infographic: The internet minute of media and messages
A lot can happen in 60 seconds on the internet: thousands of tweets sent, emails read and photos snapped. Yet it’s in streaming TV where the greatest growth is happening – and we’re all watching.
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Open Banking and the currency of consumer trust
With the announcement of the Customer Data Right, Open Banking in Australia is on its way. But what is it, and how can banks prepare? We look at the challenges and opportunities in opening up.
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Viva la health revolution! How blockchain and wearables will make us healthy
Could society revolutionise the healthcare industry through wearables? The potential for addressing illness and extending quality of life is huge, but it needs technology like blockchain to make it secure.
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Opening up in the age of transparency
As society moves towards openness, traditional business models will increasingly become inefficient and untenable. From open data to open banking, companies need to open their minds to new ways of retaining a competitive edge.
Can you hear me? How a hackathon created a sense of connection
This year’s #Hack4Good proved that important societal problems can be solved even when under extreme time pressure. PwC’s Brent Gimpel participated and explains innovating through a hackathon.
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