Online customer reviews are crucial when it comes to consumer purchasing decisions – in fact, they’re almost as trusted as personal recommendations.
Read More...Report: Innovation insights from around the world, 2017
We surveyed over a thousand global business executives to explore their approach to innovation. Kate Eriksson shares five trends uncovered by PwC’s Innovation Benchmark report.
Read More...Infographic: Drones as a data service
Drones make large-scale data-gathering cheaper, faster and safer – meaning they’re an increasingly valuable tool for industries such as infrastructure and agriculture. We look at the market applications for drone services.
Read More...Digital transformation? Don’t forget your product.
It’s time to evolve beyond digitising customer interactions from just a sales and service perspective. Digitising the product itself can put you ahead of traditional rivals. Monty Hamilton looks at the next step for transformation.
Read More...Ten actions to help harness the power of digital
Over the years, PwC’s Digital IQ Survey has uncovered a direct correlation between financial performance and digital acumen. We distil the 2017 report into ten actions to help businesses get the most out of their digital investments.
Read More...Infographic: The best time to send an email
The best time to send out an email campaign depends on audience and context. Drawing on a range of studies, this graphic suggests the optimal moments for landing in B2B and B2C customers’ inboxes.
Read More...How to build a business platform
Organisations from retailers to banks are using digital platforms to make their products and services more accessible. Andrew Sklar shares his insights on delivering a platform at enterprise level.
Read More...What if we could make the future more vivid?
Facial image manipulation apps are incredibly popular – and they signify an obsession with visualising our ‘possible’ selves. How can businesses leverage this during change management?
Read More...Infographic: How the internet works
What’s going on behind the scenes of your screen? This infographic examines the nuts of bolts of internet connectivity.
Read More...Infographic: The Digital IQ of Australian businesses
From strategy, to emerging technology, to customer experience, we summarise the stats behind PwC’s Digital IQ Survey 2017, which measures how business leaders are managing their approach to digital transformation.
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Report: Connected Banking
Report: Big Decisions 2016
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