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‘Digital’ isn’t just about technology – it’s about what technology can enable. It involves new ways of solving problems, creating unique experiences and accelerating business performance.
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Latest News
Meeting the Design and Distribution Obligation with technology
To ensure customers are only sold the right products to meet their needs, new regulations are being placed on financial services. Technology will be key to ensuring these obligations don’t become a burden on staff or customers.
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Six questions to ask when migrating to the cloud
Countless businesses are cutting the physical tethers and migrating to cloud-based computing. Before you fly away into the unknown, ask yourself these six questions.
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Lessons from COVID-19: The rise of virtual health and telemedicine
Virtual care became business as usual during the COVID-19 pandemic, with patients and physicians reporting satisfaction in the experience. To capitalise on the success going forward, evaluation and integration will be key.
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Getting personal: Questions to enable a better customer interface
Online product and services sites are full of confusing menus with endless navigational options. Could personalised interfaces provide a better customer experience?
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Providing the privacy experience consumers seek
Customers want highly personalised, instant, omnichannel experiences. For TMT companies to deliver on these desires they need data, but that requires a trusted consumer privacy experience.
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Keeping up government’s end of the trust bargain
Trust in governments skyrocketed amid the uncertainty brought by Australia’s 2020 bushfires and the ongoing COVID-19 pandemic. Keeping it high requires governments to focus on the attributes citizens value most.
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The great work-from-home experiment and the future of the office
Organisations have adapted to working remotely with relative ease, however, the next step is harder. Go back to potentially unsafe but collaborative office buildings or let go of costly real estate, sacrificing culture for flexibility?
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Using data to fuel your business resilience in the post–COVID-19 world
The maturity of a company’s data and information capability has proven to be a key differentiator between companies resilient enough to respond to the changes brought by COVID-19 and those that have struggled to keep pace.
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Technology: The final part of the product innovation puzzle
The right technological foundations will allow organisations to capitalise on their investment dollars and create an intelligent ecosystem that will future proof their product innovation for years to come.
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