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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

Why big banks must start to think small

future banking

When your products are identical to your competitors, what separates you from each other? Jim Christodouleas argues that Australia’s banks need to tighten their aspirations and connect with a more targeted customer base.


Infographic: Checking in to the digital hotel

hotel technology trends

From online reviews to self check-in, technology is changing the way people discover, stay at, and give feedback to hotels. Here’s how digital could make its mark on your next getaway.


Stop stalling – use data to accelerate big decisions

big decisions

Breakthroughs in data analytics, machine learning and artificial intelligence mean business decisions can be made more quickly. Compared to their global counterparts, however, Australian organisations are slow to catch on.


Has the digital revolution reshaped the company board?

digital iq

Hiring a digitally savvy CIO or CDO in order to become ‘digital ready’ can certainly help businesses – but this isn’t a long-term solution to delivering innovation and transformation, argues Nick Spooner. The make-up of the entire executive and the board needs to be configured for the digital era we operate in.


Innovation, design thinking, agile… where are they now?

As buzzwords, they’ve left no business untouched. How are design thinking, innovation and agile development performing these days? Kate Eriksson looks at how the business community has worked with these concepts over time.


Infographic: The mandatory mobile experience

mobile experience

As smartphones reach peak saturation levels, the mobile experience is more important than ever. Here are five statistics on marketing for mobile devices.


Leverage the lessons of the US to digitise our hospitals

digital hospital

In 2015, the United States had 1,414 digital hospitals. In Australia, there was one. Despite a high standard of healthcare, why is there a delay in transforming Australia’s hospitals?


Infographic: Digital days and sleepless nights

digital sleep

Digital devices haven’t just infiltrated our daily lives, they’ve also become essential evening accessories. Are these glowing screens leading to sleepless nights?


Report: Are Australian businesses truly data-driven?

big decisions

Data-based decision making is being embraced globally, yet a majority of Australian businesses are falling behind. John Studley crunches the numbers behind Big Decisions 2016, the data analytics report from PwC.


How APIs enabled enterprise to open up

pwc next

In the 1980s, computing technologies were a closely-guarded proprietary secret. Now, open architecture is more likely to be seen as a competitive necessity. Tim Larcos explains why companies should embrace openness.