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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

Why we need smart cities

Building a smart city isn’t about firing up all the technology in your municipal arsenal, says Chris Vein. It’s about embarking on a process of endless reinvention.


Report: CEOs seek the human connection

The 20th PwC CEO Survey reveals a business landscape that’s striving to build trust and maintain relationships. John Riccio explains why automation is bringing out the human side for Australian CEOs.


Infographic: How women use online reviews to shop

Trust is a valuable asset in the digital economy. When it comes to buying behaviour, a poll of over 11,000 women has revealed the power of a great endorsement.


You can’t be ‘omnichannel’ until inventory is solved

Can RFID solve inventory?

Unless retailers can get a real-time understanding of exactly what’s on their shelves, omnichannel will evade them, argues Chris Warry. RFID can solve the problem – and bring in more customers.


Infographic: Virtual reality in the enterprise

Virtual reality is often associated with gaming and entertainment but VR applications for business hold great promise in a range of sectors.


Digital tipping points in 2017: Our team’s predictions

Digital Trends 2017

We asked our PwC Digital Services colleagues what they think will be the digital trends that reach a tipping point for businesses this year.


Can disruption be good for your business?

Can disruption be good for business? PwC CEO Pulse

Most executives worry about it – but could disruption be good for business? We asked over 250 CEOs to talk about their strategy for identifying the future.


Retail Trends 2017: What is digital’s impact on the retail sector?

Couple shopping

Retail is beholden to the consumer – and consumers are changing fast, as is the technology that supports them. What are the digital trends that will drive the retail industry this year? We speak to former David Jones CEO, Paul Zahra.


Infographic: The psychology of content types

The format of content should always suit its purpose. How does the brain process information and what type of content would work best for you? A look at the psychology of written, graphic, video and interactive elements.


The open enterprise: Why companies need to learn to share

Open Enterprise: Why companies need to learn to share

You can’t go it alone, says Nick Spooner. Abandoning a culture of secrecy and striking partnerships with other businesses is the shortcut to customer experience gold.