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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

Infographic: Is technology your top workplace perk?

future workplace

Picture the future workplace: sleek, modern, and powered by cutting-edge technology. While each are important, which matters most to office workers? This infographic sorts the gimmicks from the must-haves.


Power play: Three future scenarios for the electricity industry

electricity disruption

Imagine a world where cars use more electricity than factories, your thermostat bargains for lower power prices and flicking a switch generates data as well as light. Ludicrous? Or a possible post-disruption future for the utilities industry?


Australia has world-class research capabilities. Why aren’t we sharing them?

productivity commission

Nick Spooner unpacks the Productivity Commission’s recent research paper into digital disruption, including a suggestion that opening up research infrastructure could drive productivity growth. Would a sharing economy for science and innovation help transform the Australian economy?


Hack the marketing department: Unlocking innovation in every workplace

AMI hackathon

Formerly the domain of technology companies, hackathons are empowering a range of other businesses and industries. Ellie Gurgiel reflects on a recent hackathon and the opportunities it represents for the marketing profession.


Infographic: Chatbots and the future of customer service

chatbots infographic

Chatbots are increasingly being adopted by businesses and organisations but how ready are we to interact with them? This infographic asks consumers to talk about the future face of customer service.


Eight everyday items overdue a digital makeover

going digital

Technology has accelerated the phasing out of the old in favour of the new – yet some things still refuse to budge. Richard Blundell suggests a few items in need of an upgrade.


Renovating from the outside in: The future landscape of finance

banking 2020

What developments await the global banking industry on the road to 2020? We interview PwC’s head of financial services advisory, John Garvey on APIs, open architecture and fintech partnerships.


Infographic: Online shopping’s mobile revolution

infographic mobile shopping

Aided by global smartphone adoption, innovative retailers are changing the way we shop online. Will e-commerce give way to mobile shopping in the near future?


What we could really learn from online surveys

Australian census

The 2016 Australian census may have been touted as one of the nation’s largest online events, but the capabilities of any digitised survey mean the answers don’t always come from the questions. We could uncover a lot from how they’re answered.


Introducing PwC’s Open Innovation Platform

open innovation

Procurement processes are limiting the growth of Australia’s startups and small businesses. Can they be empowered to win projects and turbocharge Australia’s innovation? Duncan Stone explains why PwC has launched the Open Innovation Platform.