Customer experience has come a long way from simply providing a product and taking payment. As AI, mobile and the cloud combine to transform the customer journey, here are four steps to guide businesses into the intelligent experience economy.
Read More...Can robots create art?
From assisting creative professionals with daily tasks to helping make aesthetic decisions, artificial intelligence has its electronic sights set on the design world.
Read More...Operation Cloud Hopper: How PwC helped uncover a global cyber espionage campaign
A whodunnit of major proportions, Operation Cloud Hopper was gathering information on a cyber espionage campaign. What it revealed was an unprecedented style of attack, affecting at least 14 countries and a complex chain of business relationships.
Read More...Infographic: New trends in design
2017 is big and bold when it comes to design. Dramatic shapes, large fonts and neon-gradient backgrounds will get your customers’ attention.
Read More...Give like a girl: How crowdfunding is empowering female entrepreneurs
A new study has shown that women are more successful at seed crowdfunding than men. Kate Eriksson examines what that says about traditional funding models.
Read More...What do students today need for the jobs of tomorrow?
Professional job prospects for university students are declining. Why are graduates struggling to find work, and what can be done about it? Berry Driessen examines the shifting relationship between education and employment.
Read More...Infographic: Sensing opportunity with the internet of things
From healthcare to agriculture, the internet of things promises great benefits to business and industry – though there are challenges to overcome in implementation.
Read More...How insurtech will make you love your insurer
In the second article of his series on insurance and technology, Nick Spooner examines the opportunities that insurtech is creating for incumbent insurers.
Read More...Are virtual assistants blind to brand?
As people buy products recommended via their voice-activated virtual assistants, the importance of brand may diminish. Here are three things brands need to rethink to stay relevant in this blind new world.
Read More...Infographic: 100 years into the future
What might the future look like? Space travel, cities under the sea and medical pods – these are just some of the wonderful things imagined for 2116.
Read More...Subscribe to our weekly email
Connect with us
Drop us an email, subscribe to our RSS feed or keep in touch through Twitter
Report: Connected Banking
Report: Big Decisions 2016
Feature
