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‘Digital’ isn’t just about technology – it’s about what technology can enable. It involves new ways of solving problems, creating unique experiences and accelerating business performance.

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DDO Design and Distribution Obligation

Meeting the Design and Distribution Obligation with technology

Michael Ng 24 Feb 2021 7 minutes

To ensure customers are only sold the right products to meet their needs, new regulations are being placed on financial services. Technology will be key to ensuring these obligations don’t become a burden on staff or customers.

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Cloud migration

Six questions to ask when migrating to the cloud

Robert Nikolouzos 18 Feb 2021 8 minutes

Countless businesses are cutting the physical tethers and migrating to cloud-based computing. Before you fly away into the unknown, ask yourself these six questions.

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Virtual health telemedicine

Lessons from COVID-19: The rise of virtual health and telemedicine

India Hardy 16 Feb 2021 11 minutes

Virtual care became business as usual during the COVID-19 pandemic, with patients and physicians reporting satisfaction in the experience. To capitalise on the success going forward, evaluation and integration will be key.

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Personal interfaces

Getting personal: Questions to enable a better customer interface

John Jones 15 Feb 2021 8 minutes

Online product and services sites are full of confusing menus with endless navigational options. Could personalised interfaces provide a better customer experience?

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Providing the privacy experience consumers seek

Toby Spry Phil Regnault 10 Feb 2021 9 minutes

Customers want highly personalised, instant, omnichannel experiences. For TMT companies to deliver on these desires they need data, but that requires a trusted consumer privacy experience.

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Government trust

Keeping up government’s end of the trust bargain

Diane Rutter 04 Feb 2021 8 minutes

Trust in governments skyrocketed amid the uncertainty brought by Australia’s 2020 bushfires and the ongoing COVID-19 pandemic. Keeping it high requires governments to focus on the attributes citizens value most.

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The great work-from-home experiment and the future of the office

Dr Ben Hamer 03 Feb 2021 11 minutes

Organisations have adapted to working remotely with relative ease, however, the next step is harder. Go back to potentially unsafe but collaborative office buildings or let go of costly real estate, sacrificing culture for flexibility?

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data transformation insights

Using data to fuel your business resilience in the post–COVID-19 world

Anil Khurana Roger Wery Amy Peirce 02 Feb 2021 10 minutes

The maturity of a company’s data and information capability has proven to be a key differentiator between companies resilient enough to respond to the changes brought by COVID-19 and those that have struggled to keep pace.

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technology innovation

Technology: The final part of the product innovation puzzle

The right technological foundations will allow organisations to capitalise on their investment dollars and create an intelligent ecosystem that will future proof their product innovation for years to come.

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