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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

Four digital trends that shaped 2014

Public Transport

From a new focus on cyber security to bold industry developments sparked by the Internet of Things, here’s our take on the digital trends that rocked 2014.

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A beginner’s guide to customer-centric service design

Twitter redesign

Gaining loyalty isn’t just about your offering – it’s about introducing service design that speaks to customers’ wants and needs.

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Instagram outpaces Twitter with 300 million users a month

Instagram

According to impressive new statistics, Instagram’s fast-growing user base shows no sign of slowing down.

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GSISS 2015: Cyber security and the health industry

Winning User Experience

Technology might be transforming the healthcare industry but a lack of security around data can leave healthcare providers vulnerable to attack.

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PwC and Child Wise join forces to create safer online spaces for children

Reviews

Digital Pulse speaks with Lisa Cook, Director of child protection not-for-profit Child Wise, about how a joint submission with PwC has helped improve online safety for kids.

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Infographic: The new age of SEO

SEOThenVsNow

Update your dated SEO perspective with this handy visual primer on major changes in the world of search.

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Can the right conversations change the world?

Digital Competitiveness

For PwC’s Kate Eriksson, the right conversations can spark creativity and curiosity in the younger generation and pave the way for an innovative future.

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Podcast: Looking back at 2014

Digital Pulse Podcast

On this week’s podcast, we discuss the digital trends of 2014 – and look forward to some in 2015.

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Three wearable tech advances that are rewiring connected retail

wearable tech

Wearable tech might bridge the gap between online and offline channels but it can also deliver an experience that customers won’t forget.

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