innovation
strategy+business’ best business books 2019: technology & innovation
This year’s strategy+business selection of the best business books on technology examine the need for Silicon Valley to address today’s tech challenges. How do we drive radical innovation, manage the rise of machine intelligence, or make software that’s socially useful as well as lucrative?
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How Gen Z can lead the next innovation revolution
They may be the most junior employees, but the natural way generation Z use digital tools can help supercharge a business’ innovation efforts, when coached by leaders with a structured, multi-generational approach.
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A compass for growth: Navigating your company into the digital future
Organisations know they need to change to compete, but feel overwhelmed at the task. Using a compass model, PwC’s Kate Eriksson shows the relatively small, nimble steps companies can take that can lead to the profound change they seek.
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The three trends defining the governments of the future
The holy grail for the public service is found in Government 5.0, which takes a whole-of-life approach to designing services that truly fulfil citizens’ needs. Here are three trends the QUT Chair in Digital Economy says are helping define the governments of the future.
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Why successful innovation begins and ends with customers
Too many organisations take a ‘science fair’ mentality to innovation, without much thought to how they will be received in the real world. Getting customers involved in the outset is critical to their commercial success, PwC’s Vicki Huff Eckert says.
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Me, myself and I: The rise of mass personalisation
The trend towards personalisation is only set to continue as technology gets more sophisticated and customers face increasingly complex customer experiences. Appealing to the individual will be critical for brands to get right.
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No vacancy: The disruption (and solution) facing the hotel industry
With online aggregators and sharing platforms aplenty, hotels are fighting to retain their market share. Results from this year’s Annual Global CEO Survey suggest execs are worried, but with the right mix of humans and tech, they can turn the guest experience from room to reward.
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How big tech is giving back to society
As technology giants take over traditional businesses in their reach, power and resources, how are they addressing their obligation to society? John Riccio looks at the philanthropic shift from donation to innovation.
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Six ways to build the future of your business
In the battle for growth and transformation, certain themes emerge time and again. Kate Eriksson, PwC’s head of innovation, shares six ‘levers’ that can help catapult businesses into relevance.
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