employee experience
2018: Digital predictions in the year of fragility
This year, optimism and caution are the lenses through which businesses will navigate digital change. The PwC Digital Services team give their predictions of the biggest trends in technology in 2018.
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Love your staff or lose your customers
Empowering customer-facing staff with technology and new practices is the key to delivering your brand strategy and preventing negative experiences that go viral.
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Why the employee is the new customer
For years, businesses have focused on the customer experience. Now, they’re turning their attention and budgets to the employee experience. What’s driving organisations to get their house in order?
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Infographic: Calling all soft skills
CEOs and hiring managers are finding it harder to find good tech talent for their businesses. Candidates may need to soften up to compete in tomorrow’s workplace.
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Infographic: Is technology your top workplace perk?
Picture the future workplace: sleek, modern, and powered by cutting-edge technology. While each are important, which matters most to office workers? This infographic sorts the gimmicks from the must-haves.
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Performance matters: How digital is changing employee reviews
From crowdsourced data analytics to mobile technology, more and more companies are using digital tools to improve the way we are being assessed and remunerated at work.
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How to win staff and influence people policy
As business leaders admit they’re struggling to find skilled workers, Nick Spooner goes beyond the pay packet to look at how organisations can attract and retain talent.
Read moreThe rise of wearables in the workforce
With employees showing growing acceptance of wearable devices in enterprise, Nick Spooner assesses the various ways that businesses can put the technology to work.
Read moreThree strategies for deploying mobile devices in the workplace
The shift towards BYOD and wearables has unleashed the potential of a connected workplace. Nick Spooner looks at how to harness enterprise mobility to drive business growth.
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Free report
2017 Digital IQ Survey
When it comes to digital acumen, how do Australia's organisations compare?Download Now