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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

All posts tagged disruption

Will virtual assistants kill your brand?

Are virtual assistants blind to brand?

As people buy products recommended via their voice-activated virtual assistants, the importance of brand may diminish. Here are three things brands need to rethink to stay relevant in this blind new world.

The insurtech effect: Insurance gets a makeover

The insurtech effect: Insurance gets a makeover

Goodbye salespeople and form-filling, hello blockchain, artificial intelligence and peer-to-peer. Insurtech is changing the face of insurance. Nick Spooner shows us what the future of cover looks like.

Infographic: AI in the legal profession

Infographic: AI in the legal profession

As artificial intelligence makes its way into the legal profession, lawyers may wonder if it spells the end of their jobs or will bring unseen positive opportunities.

Techcrunch Disrupt 2016

TechCrunch Disrupt: A dash of AI with everything

Artificial intelligence was the star of the show at TechCrunch Disrupt 2016. Marina Paronetto reports back from London, where the conference was taking its regular pulse-check of the world’s startup scene.

Amazon Go strategy

Is Amazon Go shutting down the checkout for good?

This month, Amazon announced it’s opening a physical store that doesn’t have any payment tills. Richard Blundell explores the strategy and tech behind this radical new concept for retail.

customer experience

Connecting the dots: How big companies can unify customer experiences

Large organisations with multiple service offerings should unify the customer experience across their entire portfolio, writes Nick Spooner. After all, many of these customers could be the same people.


Innovation, design thinking, agile… where are they now?

As buzzwords, they’ve left no business untouched. How are design thinking, innovation and agile development performing these days? Kate Eriksson looks at how the business community has worked with these concepts over time.

electricity disruption

Power play: Three future scenarios for the electricity industry

Imagine a world where cars use more electricity than factories, your thermostat bargains for lower power prices and flicking a switch generates data as well as light. Ludicrous? Or a possible post-disruption future for the utilities industry?

productivity commission

Australia has world-class research capabilities. Why aren’t we sharing them?

Nick Spooner unpacks the Productivity Commission’s recent research paper into digital disruption, including a suggestion that opening up research infrastructure could drive productivity growth. Would a sharing economy for science and innovation help transform the Australian economy?

pwc blockchain infographic

Infographic: Blockchain explained

As one of fintech’s secret weapons, blockchain will be a defining trend for the financial services in coming years. This PwC graphic shows how the technology works to transfer value across the internet.