Posts tagged in

digital transformation

Article

Daring differently: Three concepts to realise digital transcendence

David Clarke 05 Mar 2020 8 minutes

Do you dare? Continuing in our series on this year’s Digital IQ Survey, PwC US’s Chief Experience Officer, David Clarke, explores the three pillars that companies need to set in place to get real results from their digital efforts.

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Digital leadership skills for transformational change
Article

O Captain, our captain: Why digital change must start at the top

Tom Puthiyamadam 27 Feb 2020 8 minutes

Is your leadership up to scratch? PwC’s Tom Puthiyamadam says that without digitally skilled leaders, transforming the rest of the organisation will be a struggle.

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Report

Digital IQ 2020: Four ways to transcend uncertainty for future success

20 Feb 2020 10 minutes

It’s time to rise above the masses and become a transcender — doing so will allow your company to secure its future,…

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Chipotle loyalty program
Case Study

How Chipotle created a recipe for enhanced customer loyalty

Jon Glick 22 Jan 2020 8 minutes

To gain a greater understanding of its customers’ needs, Chipotle worked with PwC to develop an enhanced loyalty program that included digital and mobile tech along with its app. The goal? To create an extraordinary customer experience and brand loyalty

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2020 predictions
Article

Unlocking next level: Predicting the trends of 2020

John Riccio 21 Jan 2020 10 minutes

As the new decade begins, technologies that were once emerging are now mainstream and transformation strategies are getting tired. Here’s a look at the trends PwC leaders believe are the ‘ones to watch’ in 2020.

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Article

How to transform your workforce in ten steps

Deniz Caglar Carrie Duarte 22 Oct 2019 12 minutes

Does your business have the workforce it needs to meet the demands of the future? For many it doesn’t, and hiring isn’t the answer. So how do you transform the people you have into the people you need?

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How IT simplification can improve business growth
Article

The simple life: Reducing IT complexity for business growth

Andrew Sewell Chanchal Puthussery 10 Oct 2019 7 minutes

Cutting out the clutter when it comes to legacy tech is essential to minimise risk and enable technology to meet organisational needs. Done strategically, IT simplification will lead to a business that can nimbly navigate opportunities for innovation and growth while reducing costs and boosting productivity.

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Five ways governments can humanise their technology
Article

Five ways government services can humanise their technology

Many governments are turning to digital solutions to improve service delivery. But this can be daunting for their most vulnerable clients. It requires a human approach, backed by data and analytics.

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healthcare future wp
Article

A proactive approach to building the healthcare workforce of the future

Dr Ben Hamer Caitlin Guilfoyle 25 Sep 2019 8 minutes

The healthcare industry is undergoing rapid change, enabled by technological advances such as AI. The workforce is at the heart of this transformation, and preparing them to thrive will require a bold strategy

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