digital transformation
Daring differently: Three concepts to realise digital transcendence
Do you dare? Continuing in our series on this year’s Digital IQ Survey, PwC US’s Chief Experience Officer, David Clarke, explores the three pillars that companies need to set in place to get real results from their digital efforts.
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O Captain, our captain: Why digital change must start at the top
Is your leadership up to scratch? PwC’s Tom Puthiyamadam says that without digitally skilled leaders, transforming the rest of the organisation will be a struggle.
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Digital IQ 2020: Four ways to transcend uncertainty for future success
It’s time to rise above the masses and become a transcender — doing so will allow your company to secure its future,…
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How Chipotle created a recipe for enhanced customer loyalty
To gain a greater understanding of its customers’ needs, Chipotle worked with PwC to develop an enhanced loyalty program that included digital and mobile tech along with its app. The goal? To create an extraordinary customer experience and brand loyalty
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Unlocking next level: Predicting the trends of 2020
As the new decade begins, technologies that were once emerging are now mainstream and transformation strategies are getting tired. Here’s a look at the trends PwC leaders believe are the ‘ones to watch’ in 2020.
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How to transform your workforce in ten steps
Does your business have the workforce it needs to meet the demands of the future? For many it doesn’t, and hiring isn’t the answer. So how do you transform the people you have into the people you need?
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The simple life: Reducing IT complexity for business growth
Cutting out the clutter when it comes to legacy tech is essential to minimise risk and enable technology to meet organisational needs. Done strategically, IT simplification will lead to a business that can nimbly navigate opportunities for innovation and growth while reducing costs and boosting productivity.
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Five ways government services can humanise their technology
Many governments are turning to digital solutions to improve service delivery. But this can be daunting for their most vulnerable clients. It requires a human approach, backed by data and analytics.
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A proactive approach to building the healthcare workforce of the future
The healthcare industry is undergoing rapid change, enabled by technological advances such as AI. The workforce is at the heart of this transformation, and preparing them to thrive will require a bold strategy
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