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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

All posts tagged connected retail

It’s nothing new – so why now for RFID?

It was hailed as ‘the next big thing’ for over a decade but adoption remained slow… until now. In part two of this series, Chris Warry delves into the reasons retailers are rethinking their approach to RFID technology.

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Video: Connected Banking launch – a digital outlook for financial services

In the latest in our series of Connected reports, John Riccio presents Connected Banking, which highlights how experience of other sectors is driving customers to make new demands of their banking institutions.

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Australia, the omnichannel retail champion

A new report by PwC’s Strategy& says that Australia offers consumers one of the best omnichannel shopping experiences in the world.

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robotic process automation uncovered

Uncovered: Responsive web design

Welcome to the world of responsive web design, an influential design approach that makes a case for context-specific customer experiences.

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The end of form filling? Digital identity and the customer of the future

A white paper by the PwC Chair in Digital Economy predicts the future for personal data: a platform where users store their digital identity in one place and businesses will have to seek access.

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Digital Pulse Podcast

Podcast: How to enhance your customer relationship through a mobile app or website

Casual fling or deep and meaningful? Getting to know your customer can enhance your mobile app or website offering, say Joe Brasacchio and Stephen Cheshire.

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Digital Pulse Podcast

Podcast: What kind of app do you really want?

Want a website or a mobile app? First, you need to know how deeply your customer feels about your product or brand. Joe Brasacchio and Steve Cheshire offer relationship advice to businesses looking at building an app.

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Capabilities to keep pace with tomorrow’s customer

Drawing on PwC’s Connected Retail report on tomorrow’s customer, John Riccio looks at the capabilities that will enable organisations to engage with consumers of the future – smarter, faster and with relevance.

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Digital Pulse Podcast

Podcast: How retailers can engage with tomorrow’s customer

With a shift predicted in future consumer behaviour, Richard Blundell and Shannon Orbons look at how retailers can prepare to engage and delight their customers.

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Infographic: The potential of augmented reality

Augmented reality could be a boon for retailers and marketers alike, but where else is the technology currently employed? This infographic looks at the facts behind AR and the potential that lies ahead for a range of industries.

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