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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

All posts tagged communication

Infographic: The best time to send an email

The best time to send out an email campaign depends on audience and context. Drawing on a range of studies, this graphic suggests the optimal moments for landing in B2B and B2C customers’ inboxes.

online comments

Taming the trolls of online comments

Abusive comments frequently drown out constructive discussions online. What efforts are being made to empower organisations to foster positive digital communities?

email survey

Infographic: Of emails and emojis

In existence for almost half a century, email’s dominance as the default messaging medium shows no signs of abating. This infographic goes behind the inbox to compare Europe’s email habits.

language technology

Infographic: Technology redefines language

What’s the effect of technology on our tongues? This infographic captures the digital world’s effect on language, comparing well known words with their historical meanings.

PwC The Experience Centre - communication

Cutting through the clutter of corporate communications

The explosion of digital and offline touchpoints has meant that crafting corporate communications is more complex than ever. After recently hosting seminars on ‘cutting through the noise’, PwC’s The Difference | Creative Comms shares its top tips on how to connect with key audiences.


Infographic: Why are emojis so popular?

This week, the ‘LOL’ emoji was voted Word of the Year by Oxford Dictionaries. The popularity of emojis dramatically increased in 2015, but who exactly is using them and why?


Access all areas: Digital accessibility for the self-service citizen

The internet may have the potential to be history’s greatest equaliser but when it comes to inclusivity, there is still a way to go. Nick Spooner names three strategies to create an online experience that’s a delight for all.


Infographic: The best times to post on social media

Social media sites tend to be popular at different times of day, so tailoring your message to the context of your audience means a greater chance of having your voice heard.

robotic process automation uncovered

Uncovered: Responsive web design

Welcome to the world of responsive web design, an influential design approach that makes a case for context-specific customer experiences.


Infographic: Use of mobile devices in healthcare

A 2015 survey of healthcare organisations reveals that 90% are deploying mobile devices to engage patients. But how effective has this technology proved so far?