cloud
The secrets to CRM success
Far too many CRM adoptions fail in spectacular, multimillion-dollar fashion. But they needn’t, and success lies in ensuring you make the right choices about how the platform will scale to support your business growth goals.
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The power of automation: Why cloud is not enough
A successful IT transformation that speeds up the delivery of services from weeks to just hours is possible, but cloud is only part of the solution, PwC’s head of cloud services Robert Nikolouzos says.
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Intelligent Digital: Three letters for transformational success
The story begins with PwC Australia deciding to go digital, encountering a bumpy road, but ending happily ever after. How did we do digital intelligently? With a BXT approach.
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Key takeaways from Salesforce World Tour
Salesforce returned to Sydney in 2017 after a three-year hiatus, this time with a new friend in tow: its AI solution Einstein. What was the talk of the tech conference?
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Infographic: The evolution of CRM software
Rejuvenated by the rise of analytics and cloud computing, customer relationship management software is finding new ways to extract value from existing company records.
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How APIs enabled enterprise to open up
In the 1980s, computing technologies were a closely-guarded proprietary secret. Now, open architecture is more likely to be seen as a competitive necessity. Tim Larcos explains why companies should embrace openness.
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Uncovered: Natural language processing
Whether swiping, typing or clicking, the way we interact with digital devices has been highly structured. Not any more, writes Daintree Peters. With natural language processing, machines are really beginning to understand us.
Read moreInfographic: How Australian businesses are responding to rising cyber risks
The Global State of Information Security Survey 2016 has revealed a turning point in the enterprise approach to cyber security. Here, we uncover the key stats for Australia.
Read moreReport: Cloud leads the charge for cyber security
Cloud services, the IoT and big data are all presenting great opportunities for organisations to manage their cyber risks, says PwC’s Global State of Information Security Survey 2016.
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