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Intelligent Digital: Three letters for transformational success

John Riccio 09 Apr 2018 9 minutes

The story begins with PwC Australia deciding to go digital, encountering a bumpy road, but ending happily ever after. How did we do digital intelligently? With a BXT approach.

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The BXT approach: Widening perspectives on digital transformation

John Riccio 02 Nov 2016 5 minutes

Why do a large number of digital transformations continue to fail? John Riccio makes the case for an integrated approach that balances business operations, technology offerings and customer experience design.

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