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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

PwC’s Stamford Interactive services enhances Digital Change’s user experience capability

We welcome user experience specialists Stamford Interactive to our Digital Change team.

In a world where the user is at the centre and usability is key to success, PwC’s Stamford Interactive services holds the title of being the largest specialised user experience (UX) consultancy in Australasia. The team has extensive experience over a number of areas in both the public and private sectors in banking and finance, education, government, retail, health and transport.

A significant differentiator of PwC’s Stamford Interactive services approach is that accessibility* design is a pervasive to its UX approach. The team has been providing web accessibility services to Federal and State Government since 2006, and makes a substantial contribution to highlighting the importance of accessibility within the broader industry.

The team also sits on a number of Federal and State Government panels such as the ATO Design & Strategy panel, the Department of Infrastructure and Transport panel, the Department of Prime Minister and Cabinet panel and the Provision of Web & Application Development & Management Services panel.

The acquisition of Stamford Interactive adds 35 user experience consultants to our Digital Change team and extends our physical presence to also include Canberra. Stamford Interactive Directors Paul Cruse, Lisa Wade and Norman Newbon will continue their roles leading our expanded user experience capability.

The addition of PwC’s Stamford Interactive services to our team enhances our ability to deliver value to our clients by bringing concepts, ideas and strategies to life in order to better engage customers, through interactive, engaging and visually stimulating design – something which will be integral to the future of every organisation in growing its brand and market share.

Get in touch

If you have any questions and/or would like to find out more about our user experience services please contact us via email and/or you can reach the following team members by telephone:

  • Melbourne: Lisa Wade – 0409 524 798
  • Sydney: Patrick Goffin – 0403 571 071
  • Canberra: Paul Bamman – 0410 475 782

*Web accessibility refers to the inclusive practice of making websites usable by people of all abilities and disabilities.


  1. avatar
    Tan Allaway says:

    Hi Anthony,
    I hope you received all the information you required from the accessibility team.

    Here are all the resources brought over from Stamford Interactive, which includes the ‘Guide to accessible video': http://www.digitalpulse.pwc.com.au/resources

    Please keep an eye on Digital Pulse as we regularly publish new insights and hope to publish further articles on user experience shortly.

  2. avatar
    Anthony Gross says:

    I found the Stamford Interactive “Guide To Accessible Video” which is awesom.

    Do you have any more resources like this?

    Specifically I’m interested in accessibility guidelines for making content friendly to mobile devices.

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