Richard is a business strategist specialising in growth that’s customer experience led, digitally enabled and data powered. He is passionate about helping people rethink their business for the digital age.
His work delivers new ways of connecting brands with their customers, helps employees to become more productive, gives leaders the data and tools to make smarter decisions.
His experience as a strategy consultant, digital media business manager, finance analyst, and systems engineer helps him connect with clients, lead teams, be commercial, think strategically, and exploit technology.
It’s not about the technology, it’s about the mindset change it brings about. Suddenly employees are freed up, given the capability to make decisions, and customers get a richer more rewarding experience.