Partner
Olaf Acker
Olaf is a Partner at Strategy& Germany and leads the firm’s Digital Services practice in Europe, Middle East and Africa.
Latest articles by Olaf Acker
Article
The human experience: Connecting with customers during a pandemic
Brand relationships have been strained by the loss of face-to-face business, but they can still be strengthened. Maintaining a human touch, with empathy and authenticity, will ensure good customer experience in a virtual world.
Read more
Report
The chief digital officer era is ending. What next?
Fewer CDO roles are being created as digital transformation becomes a whole-of-business concern. But there’s still plenty of work to be done, as John Riccio and Olaf Acker explain.
Read more