Industry Focus

Telecommunications

Latest Articles

Article

How the cyber security boom is driving growth

02 Dec 2015 6 minutes

A growing awareness of online threats has seen businesses invest in their cyber capabilities to turn present-day risks into future opportunities.

Read more
Infographic

Infographic: Connecting companies to form strategic partnerships

12 Nov 2015 1 minute

Driven through digital convergence, Telstra and The Economist Intelligence Unit’s new report has found that senior executives are increasingly ‘connecting’ to form strategic partnerships.

Read more
Article

Connecting the call centre: Five approaches to reduce call volume

29 Jun 2015 6 minutes

When it comes to cost-cutting, businesses often look to their contact centre first. But what drives high call volume and how can this be reduced, while still offering a great customer experience?

Read more
Report

Making the decision to decide: Analytics and big decisions

23 Oct 2014 5 minutes

To make the big decisions in a connected age requires a new type of decision-making ability – and plenty of businesses are already doing so with the help of analytics and data.

Read more
Report

Five highlights from the 2014 Internet Trends report

29 May 2014 3 minutes

Every year, Mary Meeker’s internet trends report reveals the state of the digital industry – here are five trends from this year’s report.

Read more
Article

YouTube’s $1 billion Twitch deal – the streaming future

19 May 2014 3 minutes

The report that YouTube is set to buy streaming site Twitch for $US1 billion is no surprise in a world where access is valued over ownership

Read more
Article

Google drones: Staying connected in the digital world

15 Apr 2014 2 minutes

The drone manufacturer courted by Facebook earlier this year has been snapped up by Google – a reminder the internet is still growing.

Read more
Article

Vines, Instagrams and more: The power of microvideo networks

02 Apr 2014 8 minutes

The power of microvideo services is hard to deny, but the real power is in allowing users to be empowered by their own creativity.

Read more
Article

When an idea appears…

27 Mar 2014 3 minutes

Having an idea is one step on the way to success – but as various projects have shown, the idea may be worth more than the product itself.

Read more

Weekly Newsletter

Subscribe to Digital Pulse

Subscribe Now

Free report

2017 Digital IQ Survey

When it comes to digital acumen, how do Australia's organisations compare?
Download Now