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Telecommunications

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5G cyber security
Article

Combining opportunity and security in a 5G world

The shift to 5G heralds opportunity but comes at a time of great change as the world responds to COVID-19. Against this backdrop, cyber security is more important than ever to society and business alike.

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Is your brand experience special?
Article

Is your business special? (It can be)

David Clarke 13 Jun 2019 10 minutes

Every company can turn their products and services from ‘wants’ into ‘needs’. David Clarke, PwC’s Chief Experience Officer, shares the four characteristics that make a brand truly special – and the way your business can be too.

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PwC 5G report
Report

5G: The next level of connectivity

Chris Bartlett Zia Bhadiar 10 Apr 2019 11 minutes

It’s been hotly anticipated for years but, as the dawn of 5G nears, are businesses any closer to knowing what to do with it? We examine what the next leap in connectivity could look like.

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Mobile World Congress 2019
Article

MWC: The battle for 5G moves to Barcelona

Mohammad Chowdhury 05 Mar 2019 6 minutes

An Internet of Things powered by 5G promises much – but the road to it won’t be easy. Mohammad Chowdhury looks beyond MWC Barcelona’s exotic displays of technology prowess to uncover the next steps for connectivity.

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Digital Pulse: Crazy Connected Asia
Article

Crazy Connected Asia

Mohammad Chowdhury Matthew Benwell 03 Oct 2018 6 minutes

The sheer numbers attached to the growth of technological innovations coming from Asia are unlike anything ever seen before. Here are nine observations.

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Digital Pulse: Are unicorns real? And other fantastical questions
Article

Are unicorns real? And other fantastical questions

27 Aug 2018 9 minutes

The lauded status of startup unicorns makes them an appealing end goal for innovative new businesses. But how much of the myth is connected to reality?

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Article

The race to embrace 5G: The cities at the forefront

Mohammad Chowdhury 20 Aug 2018 9 minutes

There’s plenty of hype surrounding 5G, and for good reason. Cities are making the most noise in the race to 5G enablement, but the planning needs to start now to work through the challenges and ultimately transform the lives of the citizens within.

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Digital Pulse call centre data
Article

This phone call will be recorded (and then probably forgotten)

Phil Bolton 23 Jul 2018 10 minutes

Companies are storing increasingly large amounts of audio data from call centre conversations, but are they tapping into its value? Speech analytics is getting easier, and provides more insight than businesses might realise.

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Staying silent: How voice assistants and the connected home depend on engaging trust
Article

Staying silent: Voice assistants and the need for trust

John Riccio 16 Jul 2018 10 minutes

Whether shopping, asking for directions or turning on the lights, voice assistants promise ease of use for consumers. But overcoming distrust and complexity will be necessary for the technology to go from gimmick to godsend.

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