Industry Focus

Retail

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Article

Social shopping – Examining the new wave of online retailing

12 Aug 2012 6 minutes

Social shopping offers online retailers an avenue through which to spark dialogue and foster co-creation in order to build communities and drive customer engagement. We examine how Fancy, Fab and Clothia are disrupting the online retail industry.

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Infographic

Understanding the Psychology of Social Commerce

12 Aug 2012 28 seconds

Although social media provides brands and companies with the opportunity to engage with their potential and existing audiences – many businesses are failing to take advantage of these channels – preaching, rather than reaching.

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Infographic

Insight: The value of Australian online retail sales – NAB infographic

12 Aug 2012 31 seconds

Although the media is rife with reports that the Australian retail industry is in a downward spiral, with international competitors beating down their doors – the 2012 NAB Online Retail Sales Index paints a more positive picture.

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