Industry Focus

Retail

Latest Articles

Article

Three wearable tech advances that are rewiring connected retail

John Riccio 10 Dec 2014 5 minutes

Wearable tech might bridge the gap between online and offline channels but it can also deliver an experience that customers won’t forget.

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Video

Video: The Connected Retail Revolution

John Riccio 05 Dec 2014 54 seconds

Last week’s PwC Retail and Consumer Digital Breakfast showed businesses how to leverage the rise of connected retail to forge customer relationships that last.

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Infographic

Infographic: Anatomy of a Connected Consumer

05 Dec 2014 1 minute

These days, delivering a compelling brand experience hinges on your ability to understand what makes the connected consumer tick.

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Article

eBay’s new smart store is a win for connected retail

John Riccio 03 Dec 2014 2 minutes

eBay’s new offline venture is proof that connected retail will play a starring role in the future of shopping.

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Podcast

Podcast: Connected retail and the future of the store

John Riccio 28 Nov 2014 1 minute

This week on the podcast, we discuss the latest “Connected Retail” report – in which it is argued the physical store still plays an important role.

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Report

Report: The Future of the Store – Connected Retail

John Riccio 26 Nov 2014 6 minutes

The physical store still remains an integral part of the overall retail experience – how does the future of retail incorporate the physical and digital?

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Podcast

Podcast: The digital retail season

Richard Blundell 14 Nov 2014 58 seconds

In the latest podcast, PwC’s Richard Blundell identifies key trends for the 2015 season and what consumers will be expecting.

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Article

Apple Pay & CurrentC: Mobile payments fragment

John Riccio 29 Oct 2014 3 minutes

With a winner yet to emerge in the mobile payments space, the release of CurrentC throws another roadblock into the mix for both Google and Apple.

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Podcast

Podcast: The new age of privacy

24 Oct 2014 1 minute

This week on the podcast, PwC’s Head of Digital Intelligence, Jason Juma-Ross, discusses the ongoing nature of privacy and how consumers’ understanding of it will shape advertising and business models in the decade to come.

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