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PwC Digital Services
The BXT Philosophy.
Successful digital transformation lies at the intersection of Business, Experience and Technology.
Latest Articles
When the unexpected happens: Crisis planning for business
Not only is a crisis unexpected, it almost never plays out the way you think it will. By considering the types of threats at play and adopting a ‘meta-readiness’ approach, organisations can prepare for an event that simply won’t ‘go to plan’.
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Six mistakes to avoid when putting the citizen in the centre
Government agencies should put citizens first when it comes to digital transformation. Here are six things to avoid when doing so to shore up success.
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How data will shape US policy outcomes in 2020
Business executives want to shape outcomes in policy areas including privacy, healthcare, workforce, trade, and tax. What do all these areas have in common? Data. PwC’s Top Policy Trends survey shows how data will play a pivotal role in future policy decisions.
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The three trends defining the governments of the future
The holy grail for the public service is found in Government 5.0, which takes a whole-of-life approach to designing services that truly fulfil citizens’ needs. Here are three trends the QUT Chair in Digital Economy says are helping define the governments of the future.
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Five ways government services can humanise their technology
Many governments are turning to digital solutions to improve service delivery. But this can be daunting for their most vulnerable clients. It requires a human approach, backed by data and analytics.
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How to fix the government trust issue
With citizen trust declining, it’s becoming harder for governments to support the very people they are tasked with protecting. An intervention that promotes better experiences, values and behaviours will help rebuild broken bonds.
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Report: Artificial intelligence and the fate of planet Earth
Facing food and water shortages and rising greenhouse gas emissions, the planet is in dire need of innovative solutions to its urgent problems. A new report by PwC UK and Microsoft suggests it’s time to harness the power of AI.
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Smart cities from smart relationships
For smart cities to be truly intelligent, government and business need to not only get along, but thrive together in increasingly intensive ways. We’ve developed a three-tier model that will do just that.
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Davos 2019: Four takeaways on the future of tech
The World Economic Forum’s annual meeting is a chance to shape the global agenda. This year, however, brought cautionary tales from the tech frontier. Gul Khan looks at the main themes from discussions at Davos.
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