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Successful digital transformation lies at the intersection of Business, Experience and Technology.
Latest Articles
Keeping up government’s end of the trust bargain
Trust in governments skyrocketed amid the uncertainty brought by Australia’s 2020 bushfires and the ongoing COVID-19 pandemic. Keeping it high requires governments to focus on the attributes citizens value most.
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Wireless wellness: How 5G will create the new post-COVID healthcare ecosystem
The levels of connectivity that 5G promises could transform the patient experience and enable a new healthcare ecosystem. In the midst of unprecedented pandemic stress, its potential is both timely and meaningful.
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Colocation: Unlocking the potential of data centres (and your data)
If data is the new oil, what kind of barrel should you store it in? While many are embracing the ease of life in the clouds, others are still struggling with the complexity of keeping data in-house. Luckily, there’s another way: colocation.
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Under attack: How business should respond to Australia’s cyber threat
With the Prime Ministers’ announcement of a sustained cyber attack on the country’s organisations, Australian businesses need to act now to stay safe. Here’s what’s happening and how to respond.
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Repair. Rethink. Reconfigure: Adapting to life after the pandemic
The world was already facing a set of grave challenges prior to COVID-19. Now, with the economic effects of the pandemic being felt, those pressures are increasing. But there is hope in opportunity.
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Designing humanity: Human-centred principles to put people first
To ensure that the future doesn’t become a battle between technology and humanity, people’s needs must be at the heart of tech-related decision-making. PwC Australia’s Natalie Kyriacou OAM explains how human-centred principles will pave the way.
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101: The who, what, where, when and why of COVID-19 contact tracing apps
Around the world, governments and technology companies are exploring the use of COVID-19 contact tracing apps. But what are they and how do they work? Digital Pulse has the 101.
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Reimagining healthcare: Telemedicine initiatives for COVID-19
Changing consumer attitudes and the necessity to ‘flatten the curve’ are ushering in a new era of telemedicine. A range of initiatives could help reduce surge capacity on healthcare systems and reimagine how healthcare is delivered in the future.
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The human experience: Connecting with customers during a pandemic
Brand relationships have been strained by the loss of face-to-face business, but they can still be strengthened. Maintaining a human touch, with empathy and authenticity, will ensure good customer experience in a virtual world.
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