Industry Focus

Financial services

Latest Articles


X marks the spot: Choosing the best retail location without a map

Phil Bolton 10 Apr 2018 8 minutes

Knowing where to open – or close – a store or branch is not easy. If you’re starting with a map to find the optimal retail location, and not your customer, then things are going to get expensive, fast.

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Report: The innovative new role of the CFO

John Shipman 12 Dec 2017 6 minutes

Beyond assurance and payroll, today’s CFOs are leading business innovation by embracing data and emerging technology to provide strategic insight and create value.

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Infographic: When life pays for itself

07 Dec 2017 2 minutes

When e-commerce enabled customers to ‘go shopping’ from the comfort of their couch, shopaholics rejoiced. Of course, it had its drawbacks, such…

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Banking gets speedy with agile delivery

Lucille Keen 24 Oct 2017 8 minutes

With its quick and iterative delivery, the concept of agile doesn’t seem a natural fit for a traditional industry like banking. Increasingly, however, banks are finding the method is right on the money.

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Calling it quits on cash

John Riccio 18 Sep 2017 7 minutes

The world is going cashless dramatically fast. Cards and phones are winning out as the death knell seems to sound for physical currency. But what does this mean for business?

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Around the world in insurtech

Nick Spooner Amy Gibbs 04 Sep 2017 11 minutes

Globally, insurtech is establishing itself in a variety of places. Australia has all the building blocks to lead in insurance innovation. What could the future hold if insurance, tech and regulators worked together?

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How insurtech will make you love your insurer

How insurtech will make you love your insurer

Nick Spooner Amy Gibbs 01 Aug 2017 10 minutes

In the second article of his series on insurance and technology, Nick Spooner examines the opportunities that insurtech is creating for incumbent insurers.

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The insurtech effect

The insurtech effect: Insurance gets a makeover

Nick Spooner Amy Gibbs 25 Jul 2017 10 minutes

Goodbye salespeople and form-filling, hello blockchain, artificial intelligence and peer-to-peer. Insurtech is changing the face of insurance. Nick Spooner shows us what the future of cover looks like.

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Video: A banking CEO’s perspective on fintech

Kate Bennett Eriksson 27 Jun 2017 1 minute

“Most people think that the banks can be disrupted very easily. Beware of that thought.” Mike Smith, former CEO of ANZ bank, talks about the opportunities for innovation in the face of the fintech revolution.

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