Financial services
PwC Digital Services
The BXT Philosophy.
Successful digital transformation lies at the intersection of Business, Experience and Technology.
Latest Articles
Personal ecosystems and the decline of individual user accounts
Brands are used to thinking of customers as individual accounts. But what if they thought of them as networks to tap into, not users to sign up? The rise of the personal ecosystem is here, and it’s paying dividends for business.
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Seven steps for banks to find their voice
As fintech companies capitalise on emerging technology, it’s time for banks to make some noise – literally. Embracing voice services will allow incumbent financial institutions to build deeper trust, retaining and building on existing customer relationships.
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Four ways to hack the consumer psyche for crowdfunding success
The answer to how to be successful at crowdfunding lies in the way consumers evaluate the trustworthiness of a campaign. We share four tips to fast-track your innovation efforts using the power of the crowd.
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The new business models to unlock digital Southeast Asia
Southeast Asia is a burgeoning global powerhouse, but for companies looking to grow by embracing its digital opportunities, the key to success lies in understanding the cultural complexities of the region.
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Video: Why financial services institutions should look to China
It’s no secret that the financial industry is facing disruption and pressure from many angles. But that doesn’t mean they can’t or shouldn’t reinvent themselves, and look to what’s happening in places like China to anticipate the future.
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Report: Pulling fraud out of the shadows
The threats of economic crime and fraud are always present. But in Australia, those threats come from an unexpected place. For business, it’s time to keep your friends close and your frenemies closer.
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Opening up to new ways of banking
Banks are facing upheaval in the way they compete with the introduction of Open Banking. Rather than a catastrophe, it’s an opportunity for financial institutions to embrace new products, services and business.
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Why the lucky country must become a digital one
Far from being just another business buzzword, the digital economy is transforming the way business and society interact. It promises much needed fuel for Australia’s future prosperity, but will the country be ready in time?
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Open Banking and the currency of consumer trust
With the announcement of the Customer Data Right, Open Banking in Australia is on its way. But what is it, and how can banks prepare? We look at the challenges and opportunities in opening up.
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