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Digital Pulse -A failing grade: The higher education experience deficit A failing grade: The higher education experience deficit Digital Pulse -A failing grade: The higher education experience deficit A failing grade: The higher education experience deficit Digital Pulse -A failing grade: The higher education experience deficit A failing grade: The higher education experience deficit Digital Pulse -A failing grade: The higher education experience deficit A failing grade: The higher education experience deficit
Article

A failing grade: The higher education experience deficit

Berry Driessen David Paroissien 08 May 2018 10 minutes

Good customer experience leads to increased loyalty, consumers who will pay more and positive shared stories. It’s time that higher education started thinking of their students as customers to reap the benefits.

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Article

2018: Digital predictions in the year of fragility

John Riccio 30 Jan 2018 13 minutes

This year, optimism and caution are the lenses through which businesses will navigate digital change. The PwC Digital Services team give their predictions of the biggest trends in technology in 2018.

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Article

The power of social media in education

Berry Driessen 01 Nov 2017 10 minutes

Social media is where the kids hang out. Are higher education providers using this to their advantage? From student recruitment, to communication and collaboration, Berry Driessen looks at how universities are getting their message across.

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Article

The three stages of higher education data

Philip Otley Berry Driessen Phil Bolton 23 Oct 2017 10 minutes

A student is for life, not just a few years on campus. By viewing the student lifecycle more broadly, higher education providers can – and must – become more sophisticated in their approach to data, argues Philip Otley.

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Article

What universities could learn from data

Berry Driessen Phil Bolton 25 Sep 2017 9 minutes

Thanks to the use of digital platforms, higher education providers are able to capture significant volumes of information that measures student experience. But are they using this data wisely?

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Article

What do students today need for the jobs of tomorrow?

Berry Driessen 07 Aug 2017 11 minutes

Professional job prospects for university students are declining. Why are graduates struggling to find work, and what can be done about it? Berry Driessen examines the shifting relationship between education and employment.

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Article

Three ways education is being disrupted by digital technology

Berry Driessen 17 Jul 2017 7 minutes

Time to tear up the exercise books? Innovative teaching methods mean students are able to access and experience higher education in a new way. We highlight three disruptions reaching pupils far and wide.

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Article

Going digital to raise the grade on graduate employability

Tracey Kennair 13 Dec 2016 8 minutes

In a competitive graduate market, employers are looking for much more than just academic qualifications. Tracey Kennair examines developing trends in higher education and how digital could be a key guide for universities.

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Infographic

Infographic: Digital defines the student experience

03 Nov 2016 1 minute

From laptop ownership to online learning, technology is playing an increasingly important part in university education. This infographic reveals the relationship between students and their digital devices.

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