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PwC Digital Services
The BXT Philosophy.
Successful digital transformation lies at the intersection of Business, Experience and Technology.
Latest Articles
Personal ecosystems and the decline of individual user accounts
Brands are used to thinking of customers as individual accounts. But what if they thought of them as networks to tap into, not users to sign up? The rise of the personal ecosystem is here, and it’s paying dividends for business.
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2019: A year of new rules and paradigms
How can companies deliver next-level customer experience in an increasingly competitive landscape? How will tech companies navigate the uncertain times ahead? PwC experts weigh in on their predictions for the year ahead.
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How digital trust will create the new titans of the corporate world
How well placed are your company’s people, processes and technology to face the challenges of tomorrow? When it comes to cybersecurity, privacy and data ethics, there is plenty of room for improvement, PwC’s Digital Trust Insights survey has found.
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Seven steps for banks to find their voice
As fintech companies capitalise on emerging technology, it’s time for banks to make some noise – literally. Embracing voice services will allow incumbent financial institutions to build deeper trust, retaining and building on existing customer relationships.
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The must-know strategies for getting employees to embrace workplace technology
There’s a disconnect between what executives believe and what employees actually experience when it comes to technology at work. Getting buy-in from staff is critical to ensure it does its job – adding value and efficiency to business.
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What a clunky 1980s cell phone can teach us about leadership
To stay ahead of the curve, executives must be early adopters of technology. By embracing their own curiosity and showing optimism for the future they will not only set an example for staff, but ensure their business remains at the cutting-edge of possibility.
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Leading the way to business innovation
Rather than keeping up with technological change, companies need to innovate strategically while keeping customer and business needs in mind. Leadership isn’t optional.
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Report: A prescription for blockchain and healthcare – reinvent or be reinvented
Healthcare is rife with complexity, data and manual processing, but those hindrances also make it a great case for blockchain efficiency. It’s time for healthcare to realise the benefits of blockchain, or face the bitter pill of outside
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Drawing conclusions: Solving business problems with experience and pencils
The answers to problems are rarely found in isolation. Find out how a simple childhood game of communal drawing embodies design thinking methodologies to solve complex business challenges.
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