US perspectives
PwC Digital Services
The BXT Philosophy.
Successful digital transformation lies at the intersection of Business, Experience and Technology.
Latest Articles
Infographic: Six emerging tech trends changing our world
Rather than taking humans out of the equation, Human X is the belief that the next wave of tech innovation will multiply our capacity to work better, smarter and more seamlessly. Here are six trends illustrating how that’s already happening.
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Tax managed services: A new way to upskill your team
Many tax functions struggle to keep pace with the array of emerging technologies in the market, and are often hard-pressed to provide training that allows workers to take advantage of tech. The solution to this quandary? Tax managed services.
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Predicting AI’s business priorities in 2020
Before rushing headlong into enterprise-wide artificial intelligence initiatives, executives need to spend time building an AI foundation. These five priorities gleaned from PwC’s 2020 AI Predictions report can help them achieve their AI goals.
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Game the change for employee digital adoption
So you have to change your business, your tech or your software. How do you encourage digital adoption among your employees? With a new map and different approach, explains PwC US’s Chief Experience Officer, David Clarke.
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How Chipotle created a recipe for enhanced customer loyalty
To gain a greater understanding of its customers’ needs, Chipotle worked with PwC to develop an enhanced loyalty program that included digital and mobile tech along with its app. The goal? To create an extraordinary customer experience and brand loyalty
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Unlocking next level: Predicting the trends of 2020
As the new decade begins, technologies that were once emerging are now mainstream and transformation strategies are getting tired. Here’s a look at the trends PwC leaders believe are the ‘ones to watch’ in 2020.
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With IoT, trust is fundamental
The proliferation of the Internet of Things is creating trust, privacy, and security concerns among consumers and employees. Despite this, a majority of executives say it increased trust in their relationships. Explore the results of PwC’s 2019 Internet of Things Survey.
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This holiday season is about shopping convenience, community and chilling out
For the first time, consumers will do more of their holiday shopping online. But they’re also doing some shopping in stores, using the experience as a way to spend time with family and friends as they look for ways to disconnect from their devices.
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How Gen Z can lead the next innovation revolution
They may be the most junior employees, but the natural way generation Z use digital tools can help supercharge a business’ innovation efforts, when coached by leaders with a structured, multi-generational approach.
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