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PwC Digital Services
The BXT Philosophy.
Successful digital transformation lies at the intersection of Business, Experience and Technology.
Latest Articles
The chief digital officer era is ending. What next?
Fewer CDO roles are being created as digital transformation becomes a whole-of-business concern. But there’s still plenty of work to be done, as John Riccio and Olaf Acker explain.
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5G: The next level of connectivity
It’s been hotly anticipated for years but, as the dawn of 5G nears, are businesses any closer to knowing what to do with it? We examine what the next leap in connectivity could look like.
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The consumer-focused metric: How to improve ‘return on experience’
Experience is the keystone to increasing sales and satisfaction. But once you begin to measure it, how do you go about improving your ‘ROX’? We look at six actions brands can take.
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How consumers are redefining customer experience
Once upon a time, consumers were wary of online shopping. Not anymore. PwC’s 10th annual Global Consumer Insights Survey highlights just how digital customers have gone, and what they demand of the experience.
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The computer will see you now: Six examples of AI in healthcare
Artificial intelligence has limitless potential to disrupt the healthcare industry. Discover how some organisations are adopting AI to reshape the way they provide care.
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Smart cities from smart relationships
For smart cities to be truly intelligent, government and business need to not only get along, but thrive together in increasingly intensive ways. We’ve developed a three-tier model that will do just that.
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PwC’s 22nd Global CEO Survey: The gap holding chief executives back
What were CEOs doing in 2009? They probably still had a blackberry and Windows XP. Times and tech have changed, yet according to the PwC Global CEO Survey, the gap between the information that leaders need to run their businesses and what they actually get, definitely hasn’t.
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The six priority areas to unlock AI value in 2019
If you’re not sure where to start to unlock the value that artificial intelligence could bring to your business, you aren’t alone. PwC’s 2019 AI Predictions report identifies the six areas to focus your attention on.
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How car manufacturers can navigate the revolutionary road ahead
By 2030 there will be two kinds of cars being produced: rentable ‘cars on demand’ and customised vehicles for those who still want to buy. These two kinds of cars will need two very different factories, both with a lot less staff.
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