Further Insights

PwC reports

Latest Articles

Report

Digital IQ – The future of ecommerce is the mobile revolution

Greg Barber 06 Feb 2014 6 minutes

Although mobile phones have now been available to customers for decades, it’s fair to say most of the innovation in the mobile…

Read more
Report

Digital IQ – Social enterprise and keeping everyone connected

03 Feb 2014 5 minutes

With employees now on the hunt for social enterprise tools, the onus is on businesses to make sure their agents have the methods to speak with each other.

Read more
Report

Digital IQ – The new age of business analytics

John Riccio 29 Jan 2014 4 minutes

By investing in new technology, distributing it throughout all the channels of a business and then capturing the data – no matter the industry – businesses will no longer be making guesses about how to best manage themselves.

Read more
Report

Report: Are you embracing the ‘always on’ customer?

John Riccio 02 Dec 2013 4 minutes

The ‘always on’ customer is infinitely connected and expects immediate, relevant and quality experiences. John Riccio examines how businesses (whether B2B or B2C) need to adapt in order to quickly understand and respond to this change in customer expectations.

Read more
Report

Digital IQ series part one: Mindset is key to the digital future of business

John Riccio 04 Jun 2013 3 minutes

With the release of PwC’s 5th Annual Digital IQ Survey, John Riccio will be posting a series of articles on what the findings could mean for the digital future of business and the ability to adapt long term. The first article explores how digital IQ is achieved through a digital mindset taken on by the entire business.

Read more
Report

Exploring the latent enterprise opportunity within Australia’s tech startup ecosystem

John Riccio 23 Apr 2013 6 minutes

John Riccio outlines the findings from our new report ‘The startup economy’ and explores the opportunities for enterprise organisations to facilitate and harness the growth of the tech startup ecosystem

Read more
Report

Mobile health – Emerging markets leading innovation

Nirosha Methananda 24 Sep 2012 3 minutes

The need for improved medical services, population, geographic and socio-economic factors are driving the adoption of mobile health (mHealth) technologies in developing economies. An opportunity exists for western economies to adapt and implement these substantial innovations within their own social systems.

Read more
Report

Multi-screen mania – Insights into cross-platform consumer behaviour

Emmanuel Churchley 12 Sep 2012 26 seconds

In its report, The New Multi-screen World: Understanding Cross-Platform Consumer Behavior, Google unveils that 90% of people move between devices to accomplish a goal, whether on smartphones, PCs, tablets or TV.

Read more
Report

Retail shopper 2.0 – Hyper-connected and demanding a seamless multi-channel experience

John Riccio 30 Aug 2012 5 minutes

Customer experience is now central to maintaining a competitive edge – the contemporary customer expects to engage with retailers across multiple channels and touch points.

Read more

Weekly Newsletter

Subscribe to Digital Pulse

Subscribe Now

Chief Digital Officer Study

Position vacant

Has the CDO hype reached a turning point? Explore our global findings