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Infographic

Infographic: The new rules of customer experience

17 Aug 2017 3 minutes

Customer experience has come a long way from simply providing a product and taking payment. As AI, mobile and the cloud combine to transform the customer journey, here are four steps to guide businesses into the intelligent experience economy.

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Infographic

Infographic: New trends in design

10 Aug 2017 1 minute

2017 is big and bold when it comes to design. Dramatic shapes, large fonts and neon-gradient backgrounds will get your customers’ attention.

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Infographic

Infographic: Sensing opportunity with the internet of things

03 Aug 2017 1 minute

From healthcare to agriculture, the internet of things promises great benefits to business and industry – though there are challenges to overcome in implementation.

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Infographic: 100 years into the future

27 Jul 2017 1 minute

What might the future look like? Space travel, cities under the sea and medical pods – these are just some of the wonderful things imagined for 2116.

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Infographic

Infographic: The recipe for content marketing

20 Jul 2017 1 minute

Variety is the spice of the content marketing meal so when designing a content strategy, make sure to mix up your flavours. Here’s a degustation of formats that will allow brands to appeal to all tastes.

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Infographic

Infographic: Shopping the Millennial way

06 Jul 2017 2 minutes

Think everyone shops the same? Think again. Millennials expect very different things when it comes to their retail experiences.

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Infographic: Why customer reviews matter

22 Jun 2017 1 minute

Online customer reviews are crucial when it comes to consumer purchasing decisions – in fact, they’re almost as trusted as personal recommendations.

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Infographic: Drones as a data service

15 Jun 2017 2 minutes

Drones make large-scale data-gathering cheaper, faster and safer – meaning they’re an increasingly valuable tool for industries such as infrastructure and agriculture. We look at the market applications for drone services.

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Infographic

Infographic: The best time to send an email

08 Jun 2017 1 minute

The best time to send out an email campaign depends on audience and context. Drawing on a range of studies, this graphic suggests the optimal moments for landing in B2B and B2C customers’ inboxes.

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