Further Insights

Australian perspectives

Latest Articles

government experience
Article

Six mistakes to avoid when putting the citizen in the centre

Sammy Bhatia Eyal Genende 26 Feb 2020 8 minutes

Government agencies should put citizens first when it comes to digital transformation. Here are six things to avoid when doing so to shore up success.

Read more
agile audit
Article

New ways of working: Would you survive an Agile audit?

There’s risk in not transforming your business, but the risk can be higher when you do. Organisations who have embraced new ways of working must make sure that they’ve implemented them correctly. Would your Agile organisation pass the audit?

Read more
Article

Game of Trade: Finding opportunities in a trade war

Luke Branson 05 Feb 2020 8 minutes

Trade wars are creating challenges for businesses navigating complex cross-border supply chains. But opportunity also abounds, and can be enabled by data most companies already possess.

Read more
2020 predictions
Article

Unlocking next level: Predicting the trends of 2020

John Riccio 21 Jan 2020 10 minutes

As the new decade begins, technologies that were once emerging are now mainstream and transformation strategies are getting tired. Here’s a look at the trends PwC leaders believe are the ‘ones to watch’ in 2020.

Read more
Digital Pulse PwC food trust
Article

Taking a byte: How digital solutions are transforming food

George Stancu Vidhya Thangarajan 14 Jan 2020 8 minutes

Where our food comes from matters. A recent digital transformation and an innovative solution offer insight into two ingredients that are creating a future worth taking a bite out of.

Read more
Digital Pulse airline marketing
Article

How airlines can harness the power of digital marketing to fly

Michael Ng 16 Dec 2019 7 minutes

Customers typically flock to the cheapest flights available, often found on third parties websites, but that comes at a heavy cost to airlines. Here are four ways airlines can entice customers back to their direct sales channels and boost their profitability.

Read more
Digital Pulse business ecosystems
Article

Three simple steps to becoming a successful ecosystem player

Lina Roosendans 10 Dec 2019 9 minutes

Forget self-sufficiency: it’s time for companies to play nicely with others. As the nature of competition changes and differentiating becomes difficult, digital business ecosystems emerge to redefine what’s possible.

Read more
Digital Pulse: strategic communication
Article

Strategic communication: Ten steps to rebuild trust

Sonia Clarke 04 Dec 2019 6 minutes

Trust in institutions, governments and media all seem to be on a downward spiral. But when it’s lost, how can it be won back? Good communication will go a long way to doing so, but it needs to be strategic, transparent and engage the right audiences.

Read more
Digital Pulse Government 5.0
Article

The three trends defining the governments of the future

Marek Kowalkiewicz Paula Dootson 13 Nov 2019 9 minutes

The holy grail for the public service is found in Government 5.0, which takes a whole-of-life approach to designing services that truly fulfil citizens’ needs. Here are three trends the QUT Chair in Digital Economy says are helping define the governments of the future.

Read more

Weekly Newsletter

Subscribe to Digital Pulse

Subscribe Now

PwC's 2020 Digital IQ Survey

Become a Transcender

Find out how