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Workplace

Latest Articles

Article

Why the employee is the new customer

John Riccio Eyal Genende 27 Nov 2017 8 minutes

For years, businesses have focused on the customer experience. Now, they’re turning their attention and budgets to the employee experience. What’s driving organisations to get their house in order?

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Article

Digital identity: Who do you think you are?

Adnan Jaswal 20 Nov 2017 9 minutes

Identity is a fluid concept at the best of times. In the digital age, how we re-imagine and protect it has far reaching consequences for safety, productivity, customer experience and, ultimately, the bottom line.

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Article

Looking beyond the face of AI

Matt Kuperholz 13 Nov 2017 7 minutes

Conflating artificial intelligence with humanoid robots overlooks one of its more accessible offerings which often boasts a faster path to value: optimisation. PwC’s Chief Data Scientist, Matt Kuperholz explains why.

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Report

Report: 2017 APEC CEO Survey

John Riccio 08 Nov 2017 8 minutes

Results from the latest APEC CEO Survey reveal businesses are actively preparing for the automation of the workforce. But in the quest for survival they could miss the one thing that will allow them to thrive in a digital world.

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Infographic

Infographic: Robots in the workplace

02 Nov 2017 2 minutes

Today’s robots are more than yesterday’s mechanical arms – they can walk, talk, learn and cohabitate with colleagues as cobots. Here’s what you need to know about robots on the job.

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Article

Predicting safety in the workplace

Phil Bolton 31 Oct 2017 8 minutes

Could the way your employee drives predict how safe they’ll be at work? Workplace safety has traditionally been treated as a record-keeping exercise or regulatory requirement. What if it was seen as a data problem instead?

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Article

Why the phrase ‘API-first’ should be at the heart of every digital experience

Adnan Jaswal 30 Oct 2017 9 minutes

From designing for web to designing for mobile, the way platforms are created has evolved. Businesses seeking to provide superior digital experiences – and perhaps create a new revenue stream along the way – should pay attention to API-first design.

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Infographic

Infographic: Calling all soft skills

26 Oct 2017 2 minutes

CEOs and hiring managers are finding it harder to find good tech talent for their businesses. Candidates may need to soften up to compete in tomorrow’s workplace.

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Article

Banking gets speedy with agile delivery

Lucille Keen 24 Oct 2017 8 minutes

With its quick and iterative delivery, the concept of agile doesn’t seem a natural fit for a traditional industry like banking. Increasingly, however, banks are finding the method is right on the money.

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