Digital Trends

Workplace

Latest Articles

Article

Turn up the volume on video (conferencing)

Bryce de Prinse 12 Feb 2018 7 minutes

Video conferencing has a questionable history, but these days the technology is perfectly able to connect dispersed co-workers. Here are five tips to get the best out of your video implementation.

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Article

How chatbots can get you home on time

Greg Buresch 22 Jan 2018 10 minutes

Chatbots are already making our personal lives easier, providing voice-activated assistance with information and tasks. They could be even more useful in the workplace.

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Infographic

Infographic: Your (cyber) new year’s resolutions

19 Jan 2018 2 minutes

Global cyber security threats are rising and daily breach attempts are a common occurrence for business. As we enter a new year and new, unknown threats, it’s a good time to check if your company has the bases covered.

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Video

Video: When I grow up, I want to be a…robot?

15 Jan 2018 2 minutes

How do we teach children that their dream job may not exist in the future? Rob McCargow says we should trust the younger generations to engage with complex problems, and they could even solve them.

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Report

Report: The innovative new role of the CFO

John Shipman 12 Dec 2017 6 minutes

Beyond assurance and payroll, today’s CFOs are leading business innovation by embracing data and emerging technology to provide strategic insight and create value.

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Article

Love your staff or lose your customers

Richard Blundell 11 Dec 2017 7 minutes

Empowering customer-facing staff with technology and new practices is the key to delivering your brand strategy and preventing negative experiences that go viral.

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Article

Why the employee is the new customer

John Riccio Eyal Genende 27 Nov 2017 8 minutes

For years, businesses have focused on the customer experience. Now, they’re turning their attention and budgets to the employee experience. What’s driving organisations to get their house in order?

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Article

Digital identity: Who do you think you are?

Adnan Jaswal 20 Nov 2017 9 minutes

Identity is a fluid concept at the best of times. In the digital age, how we re-imagine and protect it has far reaching consequences for safety, productivity, customer experience and, ultimately, the bottom line.

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Article

Looking beyond the face of AI

Matt Kuperholz 13 Nov 2017 7 minutes

Conflating artificial intelligence with humanoid robots overlooks one of its more accessible offerings which often boasts a faster path to value: optimisation. PwC’s Chief Data Scientist, Matt Kuperholz explains why.

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