Digital Trends

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Latest Articles

Article

Making breakthroughs in cyber security

04 Feb 2014 2 minutes

Every few weeks it seems yet another company or organisation has suffered a leak with password and username data spilling out online – with disastrous consequences for everyone involved.

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Article

Navigating the future workplace: social media and enterprise

03 Feb 2014 5 minutes

The rise of enterprise networking software creates a significant opportunity for digital-savvy enterprises to increase productivity and communication between staff.

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Report

Digital IQ – Social enterprise and keeping everyone connected

03 Feb 2014 5 minutes

With employees now on the hunt for social enterprise tools, the onus is on businesses to make sure their agents have the methods to speak with each other.

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Article

How will working from home affect digital customer service?

29 Jan 2014 8 minutes

The working from home trend is becoming harder to ignore – but for many businesses it’s going to highlight more problems they…

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Report

Digital IQ – The new age of business analytics

John Riccio 29 Jan 2014 4 minutes

By investing in new technology, distributing it throughout all the channels of a business and then capturing the data – no matter the industry – businesses will no longer be making guesses about how to best manage themselves.

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Article

Business analytics go beyond the digital

24 Jan 2014 2 minutes

As the need for analytics progresses, businesses in all industries including traditionally non-digital spaces, such as manufacturing, will need to be plugged into this trend.

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Article

Wearable tech might be more about the enterprise than consumers

22 Jan 2014 3 minutes

With wearable tech apps already being developed for a variety of workplace circumstances, it appears enterprise, rather than the consumer base, is winning out.

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Article

The most popular passwords – and why they’ll disappear

21 Jan 2014 2 minutes

Digital enterprises concerned with security now have the opportunity to use two and even multiple factor security options – relying on employee-only passwords to protect information may soon by a remnant of the digital past.

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Article

Build versus buy – the argument for custom software

20 Jan 2014 5 minutes

Custom software builds have always been preferred by business, but until now have been out of reach. But how can businesses decide whether to buy an off-the-shelf solution and build their own?

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