Digital Trends

Workplace

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Ten steps to managing employee cloud activity

22 Jul 2015 4 minutes

As cloud computing becomes the new normal, here are some tips for how businesses can successfully embed it into their existing framework.

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Article

Three strategies for deploying mobile devices in the workplace

Nick Spooner 20 Jul 2015 5 minutes

The shift towards BYOD and wearables has unleashed the potential of a connected workplace. Nick Spooner looks at how to harness enterprise mobility to drive business growth.

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Infographic

Infographic: Cloud computing options for enterprise

16 Jul 2015 48 seconds

Cloud computing has become an essential IT service model for businesses – but which type of cloud is best suited to your operations?

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Report

Taking stock in the shadow cloud

15 Jul 2015 4 minutes

Australia and New Zealand are the world’s fastest adopters of cloud computing – but with an average 670 services per organisation, what is the real cost to businesses?

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Article

Keep flexible and carry on: policies for a mobile workforce

Tan Allaway 08 Jul 2015 6 minutes

As technology companies increasingly adopt flexible practices to attract staff, what are the considerations for maintaining a mobile workforce?

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Article

Connecting the call centre: Five approaches to reduce call volume

Brett Fairbank 29 Jun 2015 6 minutes

When it comes to cost-cutting, businesses often look to their contact centre first. But what drives high call volume and how can this be reduced, while still offering a great customer experience?

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Uncovered

Uncovered: Design thinking

Marina Paronetto 01 Jun 2015 5 minutes

In our series that unravels buzzwords and industry terms, Marina Paronetto describes how the process of design thinking has leapt from the product designer’s studio into the realms of strategy and innovation.

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Report

Australian business must engage in STEM education or struggle to find staff

Tan Allaway 05 May 2015 4 minutes

Digital disruption means a radical skill-change for the Australian workforce, says PwC’s report ‘A smart move’. Business will play a vital part in future-proofing our economy, alongside government and education.

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Article

Nifty R&D: How developers balance quality, speed and cost

28 Apr 2015 6 minutes

Nifty R&D developer Tom Broomfield shares four key principles that guide the technology and building process behind PwC’s online tax offering.

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