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Report

The rise of the chief digital officer

John Riccio 23 Jun 2017 7 minutes

A rise in the number and background of chief digital officers indicates an increasing desire for digital maturity by business. But does the desire match the reality?

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Report

Report: Innovation insights from around the world, 2017

Kate Bennett Eriksson 19 Jun 2017 6 minutes

We surveyed over a thousand global business executives to explore their approach to innovation. Kate Eriksson shares five trends uncovered by PwC’s Innovation Benchmark report.

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Article

Digital transformation? Don’t forget your product.

Monty Hamilton 13 Jun 2017 7 minutes

It’s time to evolve beyond digitising customer interactions from just a sales and service perspective. Digitising the product itself can put you ahead of traditional rivals. Monty Hamilton looks at the next step for transformation.

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Report

Ten actions to help harness the power of digital

Tan Allaway 12 Jun 2017 6 minutes

Over the years, PwC’s Digital IQ Survey has uncovered a direct correlation between financial performance and digital acumen. We distil the 2017 report into ten actions to help businesses get the most out of their digital investments.

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Infographic

Infographic: The best time to send an email

08 Jun 2017 1 minute

The best time to send out an email campaign depends on audience and context. Drawing on a range of studies, this graphic suggests the optimal moments for landing in B2B and B2C customers’ inboxes.

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Interview

How to build a business platform

Andrew Sklar 06 Jun 2017 8 minutes

Organisations from retailers to banks are using digital platforms to make their products and services more accessible. Andrew Sklar shares his insights on delivering a platform at enterprise level.

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Article

How to create value from your business data

Monty Hamilton 19 May 2017 9 minutes

All companies have data, and all companies could stand to gain from it. Monty Hamilton serves up some crucial questions to help business leaders benefit from the information they create.

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Infographic

Infographic: 104 facts about mobile marketing

12 May 2017 1 minute

From shopper behavior to industry specifics, here’s a compendium of statistics telling the tale of how mobile devices dominate the digital landscape.

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Article

Federal Budget 2017: Lighting the flame under banking’s platform

John Riccio 10 May 2017 5 minutes

There wasn’t much room for innovation in the Federal Budget but that hasn’t stopped the government from clearing a space for fintech competitors. John Riccio examines the challenges that banks now face.

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