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How IT simplification can improve business growth
Article

The simple life: Reducing IT complexity for business growth

Andrew Sewell Chanchal Puthussery 10 Oct 2019 7 minutes

Cutting out the clutter when it comes to legacy tech is essential to minimise risk and enable technology to meet organisational needs. Done strategically, IT simplification will lead to a business that can nimbly navigate opportunities for innovation and growth while reducing costs and boosting productivity.

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Rethinking best practices in digital transformation strategies
Article

Out with experience, in with imagination: Why best practice is dead

Tom Puthiyamadam 08 Oct 2019 7 minutes

Consultants and leaders alike have relied on best practices to help guide businesses through change. But with technology rapidly evolving, they need to rethink their expertise, and turn to a tailored approach to digital transformation.

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Me, myself and I: The rise of mass personalisation
Article

Me, myself and I: The rise of mass personalisation

Amy Gibbs Phil Bolton 01 Oct 2019 9 minutes

The trend towards personalisation is only set to continue as technology gets more sophisticated and customers face increasingly complex customer experiences. Appealing to the individual will be critical for brands to get right.

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healthcare future wp
Article

A proactive approach to building the healthcare workforce of the future

Dr Ben Hamer Caitlin Guilfoyle 25 Sep 2019 8 minutes

The healthcare industry is undergoing rapid change, enabled by technological advances such as AI. The workforce is at the heart of this transformation, and preparing them to thrive will require a bold strategy

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Eight ways to get value from your virtual teams
Article

Eight ways to get value from your virtual teams

Monty Hamilton Berry Driessen 18 Sep 2019 7 minutes

When your team is spread over a city, country or continent it can be hard to ensure aligned goals and consistent output, but it can be done. Monty Hamilton and Berry Driessen share their tips on setting up successful virtual teams.

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Building ethical AI through leadership and trust
Article

Building ethical AI through leadership and trust

Maria Axente Ilana Golbin 16 Sep 2019 6 minutes

Businesses are starting to realise that if they’re investing in AI, they also need to invest in ethical approaches to its use. The great news is that doing so with leadership, inclusion and trust will likely make the whole organisation better too.

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Bend and flex: Tech investment in an agile organisation
Article

Bend and flex: Tech investment in an agile organisation

Working in an agile organisation unlocks the flexibility to excel, but bending its iterative unknowns into a strict annual investment budget can be a real stretch. Here’s how to stay agile while keeping the finance team happy.

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Customer segmentation is back, bolder and better than ever
Article

Customer segmentation is back, bolder and better than ever

Phil Bolton 28 Aug 2019 11 minutes

What if we told you there was a way to leverage your organisation’s data for strategic planning, business insight, profit growth and customer loyalty all in one simple model… and it was via good old-fashioned customer segmentation? PwC’s Phil Bolton explains why this sometimes unloved tool deserves a rethink.

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business drones 101
Article

How drone technology can help your business fly

Elaine Whyte Joanne Murray 21 Aug 2019 9 minutes

Is it a bird? A plane? It’s a drone of course, and it’s being applied in unique ways that save businesses time and resources, while improving the health and safety of workers. Digital Pulse explores the latest developments in drone technology.

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