Strategy
PwC Digital Services
The BXT Philosophy.
Successful digital transformation lies at the intersection of Business, Experience and Technology.
Latest Articles
Out with experience, in with imagination: Why best practice is dead
Consultants and leaders alike have relied on best practices to help guide businesses through change. But with technology rapidly evolving, they need to rethink their expertise, and turn to a tailored approach to digital transformation.
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Me, myself and I: The rise of mass personalisation
The trend towards personalisation is only set to continue as technology gets more sophisticated and customers face increasingly complex customer experiences. Appealing to the individual will be critical for brands to get right.
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A proactive approach to building the healthcare workforce of the future
The healthcare industry is undergoing rapid change, enabled by technological advances such as AI. The workforce is at the heart of this transformation, and preparing them to thrive will require a bold strategy
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Eight ways to get value from your virtual teams
When your team is spread over a city, country or continent it can be hard to ensure aligned goals and consistent output, but it can be done. Monty Hamilton and Berry Driessen share their tips on setting up successful virtual teams.
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Building ethical AI through leadership and trust
Businesses are starting to realise that if they’re investing in AI, they also need to invest in ethical approaches to its use. The great news is that doing so with leadership, inclusion and trust will likely make the whole organisation better too.
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Bend and flex: Tech investment in an agile organisation
Working in an agile organisation unlocks the flexibility to excel, but bending its iterative unknowns into a strict annual investment budget can be a real stretch. Here’s how to stay agile while keeping the finance team happy.
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Customer segmentation is back, bolder and better than ever
What if we told you there was a way to leverage your organisation’s data for strategic planning, business insight, profit growth and customer loyalty all in one simple model… and it was via good old-fashioned customer segmentation? PwC’s Phil Bolton explains why this sometimes unloved tool deserves a rethink.
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How drone technology can help your business fly
Is it a bird? A plane? It’s a drone of course, and it’s being applied in unique ways that save businesses time and resources, while improving the health and safety of workers. Digital Pulse explores the latest developments in drone technology.
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The five core must-haves for transformation success
In a follow up piece to his look at the reasons behind transformation failure, PwC’s Berry Driessen examines the five factors that will help ensure company change is a resounding success.
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