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virtual health experience
Article

Designing the virtual health experience

India Hardy Alex Denison Dr Nicholas Hann 03 May 2021 9 minutes

With the right design, virtual healthcare will enable clinicians and empower patients. The trick will be in ensuring that for everyone, experience comes first.

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citizen survey infographic
Infographic

Infographic: The impact of COVID-19 on citizen trust

28 Apr 2021 1 minute

Trust in government went up for many Australians during the COVID-19 pandemic. Here are some of the highlights from our recent citizen survey.

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IoT report
Report

10 areas to address to make IoT the best it can be

The internet of things has great potential to change the world we live in for the better. To ensure it moves us in a positive direction, it will be necessary to establish governance to protect human rights for all.

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Virtual health telemedicine
Article

Lessons from COVID-19: The rise of virtual health and telemedicine

India Hardy 16 Feb 2021 11 minutes

Virtual care became business as usual during the COVID-19 pandemic, with patients and physicians reporting satisfaction in the experience. To capitalise on the success going forward, evaluation and integration will be key.

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Government trust
Report

Keeping up government’s end of the trust bargain

Diane Rutter 04 Feb 2021 8 minutes

Trust in governments skyrocketed amid the uncertainty brought by Australia’s 2020 bushfires and the ongoing COVID-19 pandemic. Keeping it high requires governments to focus on the attributes citizens value most.

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digital lifestyle
Article

The great tech escape: Consumers turn to digital devices to ease pandemic isolation

Adopting a digital lifestyle, consumers turned to their devices to get them through the COVID-19 pandemic. According to a PwC survey, they’re unlikely to give them up anytime soon.

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Koorie Heritage Trust digital transformation
Article

Hand in hand: How a digital future is supporting our cultural history

George Stancu Ying Ong 27 Oct 2020 11 minutes

The Koorie Heritage Trust plays an important role in preserving the 60,000-year-old lived history and culture of South Eastern Australia’s Aboriginal communities. With an increasing manual workload, it looks to digital transformation to ensure its future.

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innovation drought
Article

The work-from-home innovation drought

Dr Ben Hamer Lawrence Goldstone 15 Oct 2020 6 minutes

There are pros and cons to working at home. While employees might get to work in their pyjamas, the trade off is in an excess of virtual meetings and a lack of informal connection — which could be killing off innovation.

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Report

Wireless wellness: How 5G will create the new post-COVID healthcare ecosystem

Wilson Chow Kelly Barnes Chris Bartlett 08 Sep 2020 7 minutes

The levels of connectivity that 5G promises could transform the patient experience and enable a new healthcare ecosystem. In the midst of unprecedented pandemic stress, its potential is both timely and meaningful.

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