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How businesses are reinventing themselves in the time of COVID-19
COVID-19 is disrupting business in unprecedented ways. But companies are showing their ability to adapt and innovate to the changes with ingenuity, at a blistering pace.
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Approaching the turn: Accelerate your business with technology
Instead of stepping on the brakes in uncertain times, cutting tech budgets and investments, businesses should ramp up their technology and skills to capitalise when conditions turn the corner.
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In the battle of the streaming providers, consumers are the ultimate victors
In today’s competitive market, the survival of video streaming companies depends on the quality and staying power of their content, as well as a superior user experience that helps viewers easily discover content, a PwC survey reveals.
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Six mistakes to avoid when putting the citizen in the centre
Government agencies should put citizens first when it comes to digital transformation. Here are six things to avoid when doing so to shore up success.
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How Chipotle created a recipe for enhanced customer loyalty
To gain a greater understanding of its customers’ needs, Chipotle worked with PwC to develop an enhanced loyalty program that included digital and mobile tech along with its app. The goal? To create an extraordinary customer experience and brand loyalty
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Taking a byte: How digital solutions are transforming food
Where our food comes from matters. A recent digital transformation and an innovative solution offer insight into two ingredients that are creating a future worth taking a bite out of.
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How airlines can harness the power of digital marketing to fly
Customers typically flock to the cheapest flights available, often found on third parties websites, but that comes at a heavy cost to airlines. Here are four ways airlines can entice customers back to their direct sales channels and boost their profitability.
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This holiday season is about shopping convenience, community and chilling out
For the first time, consumers will do more of their holiday shopping online. But they’re also doing some shopping in stores, using the experience as a way to spend time with family and friends as they look for ways to disconnect from their devices.
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Three simple steps to becoming a successful ecosystem player
Forget self-sufficiency: it’s time for companies to play nicely with others. As the nature of competition changes and differentiating becomes difficult, digital business ecosystems emerge to redefine what’s possible.
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