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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

All posts in Digital Disruptors

What health services can learn from retail

Customers won’t put up with long waiting times or clunky administration in other industries, so why is healthcare getting away with it? John Riccio looks at retail’s history to predict a transformative path for health.

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Can disruption be good for business? PwC CEO Pulse

Can disruption be good for your business?

Most executives worry about it – but could disruption be good for business? We asked over 250 CEOs to talk about their strategy for identifying the future.

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Couple shopping

Retail Trends 2017: What is digital’s impact on the retail sector?

Retail is beholden to the consumer – and consumers are changing fast, as is the technology that supports them. What are the digital trends that will drive the retail industry this year? We speak to former David Jones CEO, Paul Zahra.

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Techcrunch Disrupt 2016

TechCrunch Disrupt: A dash of AI with everything

Artificial intelligence was the star of the show at TechCrunch Disrupt 2016. Marina Paronetto reports back from London, where the conference was taking its regular pulse-check of the world’s startup scene.

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Amazon Go strategy

Is Amazon Go shutting down the checkout for good?

This month, Amazon announced it’s opening a physical store that doesn’t have any payment tills. Richard Blundell explores the strategy and tech behind this radical new concept for retail.

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digital currency

My year without cash

Who needs paper money, anyway? Brett Fairbank doesn’t – or at least, that’s the hypothesis. We find out what it’s like to go a year without using a single ATM, coin or banknote.

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The industries that are building links to blockchain

From tourism to digital asset management, blockchain is ready for mainstream adoption. John Shipman pores over the technology’s commercial opportunities.

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rise of robots

Video: Responding to the robot revolution

Automation and robotics could rapidly changing the way we work and learn. Author of ‘Rise of the Robots’, Martin Ford, and PwC’s Head of People, Jon Williams, discuss the impact that robotics could have on communities, government and organisations.

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haptic feedback

The power of touch: Making sense of haptic feedback

Giving sense and presence to intangible digital environments, haptic feedback technology might soon be providing experiences extending far beyond vibrating alerts.

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customer experience

Connecting the dots: How big companies can unify customer experiences

Large organisations with multiple service offerings should unify the customer experience across their entire portfolio, writes Nick Spooner. After all, many of these customers could be the same people.

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