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Digital Pulse

in·no·va·tion – A creation resulting from study and/or experimentation. The act of starting something new.

dis·rup·tion – An act of delaying or interrupting continuity. An event that results in displacement or discontinuity. The act of causing disorder.

Digital change is a journey, not a destination.
It requires agility and flexibility to underpin a continually evolving business environment.

Industry Change – The ongoing economic, technological and social development of commercial business and market sectors.

All posts in Digital Disruptors

Digital transformation? Don’t forget your product.

It’s time to evolve beyond digitising customer interactions from just a sales and service perspective. Digitising the product itself can put you ahead of traditional rivals. Monty Hamilton looks at the next step for transformation.

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Infographic: The Digital IQ of Australian businesses

From strategy, to emerging technology, to customer experience, we summarise the stats behind PwC’s Digital IQ Survey 2017, which measures how business leaders are managing their approach to digital transformation.

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Medical results on screen - how does AI help healthcare?

From detection to diagnosis, the opportunities for AI in healthcare

The rise of artificial intelligence is empowering doctors and patients at every stage of the healthcare cycle, helping to turn old healthcare models on their head.

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Digital IQ Survey: Ten years of digital-driven change

A decade of gauging the digital acumen of business executives reveals a struggle to keep pace with the evolving landscape. John Riccio explores how Australian organisations fare against the global Digital IQ results.

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Federal Budget 2017: Lighting the flame under banking’s platform

There wasn’t much room for innovation in the Federal Budget but that hasn’t stopped the government from clearing a space for fintech competitors. John Riccio examines the challenges that banks now face.

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Are our smart cities being clever about security?

The opportunity for hackers to access essential urban infrastructure is growing. The ability to coordinate a crisis response, on the other hand, is lacking. Here are some ways to make our cities more cyber secure.

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Editorial: Financial services must move faster towards innovation

PwC’s Global Fintech Report showed that innovators present clear and present danger to the revenue of established financial organisations. Australian incumbents don’t have time to wait around, argues John Shipman.

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What health services can learn from retail

Customers won’t put up with long waiting times or clunky administration in other industries, so why is healthcare getting away with it? John Riccio looks at retail’s history to predict a transformative path for health.

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Can disruption be good for business? PwC CEO Pulse

Can disruption be good for your business?

Most executives worry about it – but could disruption be good for business? We asked over 250 CEOs to talk about their strategy for identifying the future.

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Couple shopping

Retail Trends 2017: What is digital’s impact on the retail sector?

Retail is beholden to the consumer – and consumers are changing fast, as is the technology that supports them. What are the digital trends that will drive the retail industry this year? We speak to former David Jones CEO, Paul Zahra.

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