Although the media is rife with reports that the Australian retail industry is in a downward spiral, with international competitors beating down their doors – the following infographic, outlining the result from the 2012 NAB Online Retail Sales Index paints a more positive picture.
Not only did online retail grow by 15.5% (year-on-year), but the majority of local consumers are shopping with Australian retailers.
Online product and services sites are full of confusing menus with endless navigational options. Could personalised interfaces provide a better customer experience?
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Customers want highly personalised, instant, omnichannel experiences. For TMT companies to deliver on these desires they need data, but that requires a trusted consumer privacy experience.
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The Koorie Heritage Trust plays an important role in preserving the 60,000-year-old lived history and culture of South Eastern Australia’s Aboriginal communities. With an increasing manual workload, it looks to digital transformation to ensure its future.
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