Archive

The three C’s of effective employee crisis communications
Article

The three C’s of effective employee crisis communications

Lawrence Goldstone Sonia Clarke 30 Apr 2020 7 minutes

In uncertain times, effective communication with employees is critical for morale, problem solving and adjusting to a new normal. Communicating clearly, cultivating community and collaborating are critical, even when the future is unclear.

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Telehealth opportunities during the COVID-19 pandemic
Article

Reimagining healthcare: Telemedicine initiatives for COVID-19

Damien Angus Maureen Connolly 29 Apr 2020 10 minutes

Changing consumer attitudes and the necessity to ‘flatten the curve’ are ushering in a new era of telemedicine. A range of initiatives could help reduce surge capacity on healthcare systems and reimagine how healthcare is delivered in the future.

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Online customer experience
Article

The human experience: Connecting with customers during a pandemic

Olaf Acker 28 Apr 2020 9 minutes

Brand relationships have been strained by the loss of face-to-face business, but they can still be strengthened. Maintaining a human touch, with empathy and authenticity, will ensure good customer experience in a virtual world.

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digital workplace
Article

Heads, hearts & hands: Tips for enabling your digital workplace

Vanessa Sequeira Dilini Fernando 23 Apr 2020 12 minutes

Keeping the physical rhythm and goals of the workplace in a digital format requires addressing holistic needs. Here are our top people-care tips to help keep your business heading in the right direction.

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COVID-19 business disruption
Article

How businesses are reinventing themselves in the time of COVID-19

Ben Cotter 22 Apr 2020 7 minutes

COVID-19 is disrupting business in unprecedented ways. But companies are showing their ability to adapt and innovate to the changes with ingenuity, at a blistering pace.

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COVID-19 Navigator
Article

COVID-19 Navigator: Assessing the impact of coronavirus on your business

Kristin Rivera David Stainback 21 Apr 2020 4 minutes

Do you understand the potential impact of the novel coronavirus on your business? PwC’s new digital assessment tool, the COVID-19 Navigator, can help you gauge your readiness to respond.

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virtual collaboration
Article

Business (not) as usual: Tips for strategic virtual collaboration

Karyn Hobbs Justin Homer 08 Apr 2020 8 minutes

A productive, aligned and strategic meeting is possible, even when your team isn’t in the same room, if you set up your virtual collaboration using these key principles.

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crisis planning
Article

When the unexpected happens: Crisis planning for business

07 Apr 2020 12 minutes

Not only is a crisis unexpected, it almost never plays out the way you think it will. By considering the types of threats at play and adopting a ‘meta-readiness’ approach, organisations can prepare for an event that simply won’t ‘go to plan’.

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humans technology EmTech Exchange
Article

Can we become better humans through technology?

Chrisie Wendin 03 Apr 2020 9 minutes

At PwC’s annual Emerging Tech Exchange, leading thinkers from academia, industry and business explored the intersection of technology and humanity. Here are key insights from their discussions and hands-on experimentation.

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